Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sarah DeYoung

Pembroke,MA

Summary

Dedicated and motivated student pursuing a Bachelor's degree in Psychology. Passionate about social work and giving back to the community. Self-financing higher education through part time work with the assistance of financial aid.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
06.2021 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Awarded "Partner of the Quarter" January 2024

Library Page

Pembroke Public Library
04.2022 - 06.2022
  • Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
  • Assisted librarians with collection maintenance, ensuring easy access to relevant resources for patrons.
  • Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
  • Supported library events and programs, contributing to increased community engagement and participation.

Education

Associate of Arts - Psychology

Massasoit Community College
Brockton, MA
05.2024

Skills

  • Organizational skills
  • Interpersonal skills
  • Time management
  • Stress management
  • Attention to detail
  • Multitasking

Additional Information

Private Tutoring 2018-2022

I worked closely with elementary aged students to progress their skills in math, reading, and writing. Aimed to build students' self-esteem and confidence in their own skills to further improve academic abilities. Fostered a fun and engaging learning environment through the use of interactive games, crafts, and journaling.

Pembroke High School Wrestling Team Manager 2018-2019

Responsibilities included traveling with the team, attending all home and away meets/tournaments, keeping score, and keeping up with the books.

Library Teen Volunteer 2021-2022, Pembroke Public Library

Trained and assisted with craft preparation (including using the Ellison die-cut machine), organization, and general library tidiness. Aided in special project due to excellent penmanship.

Foreign Exchange Student Program 2018

During my freshman year of high school, my family and I hosted a student from Spain for 10 days through the exchange program at Pembroke High School.




Timeline

Library Page

Pembroke Public Library
04.2022 - 06.2022

Barista

Starbucks
06.2021 - Current

Associate of Arts - Psychology

Massasoit Community College

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Sarah DeYoung