Sarah DiGiacomo

- Effectively handled large volumes of incoming calls from commercial, industrial and residential customers to schedule services in multiple states.

- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

- Quote pricing and create estimates for services to new and existing customers.

- Directly train, hire and supervise staff of Company.

- Create and implement administrative procedures leading to an efficient and productive environment.

- Manage, schedule and dispatch Company’s service technicians according to work order and specifications.

- Monitor progress of service technicians with their work and adjust plans/routes accordingly.

- Ran credit card numbers for authorization of payments for service(s) rendered.

- Collected and deposited monies from service appointments.

- Maintained appropriate inventory levels and product control.