Sarah Dorvil
Margate
Summary
Dynamic sales associate recognized for excellent people skills and time management. Experienced in collaborating with team members to achieve sales goals and deliver outstanding customer service. Ready to contribute to a high-performing retail environment.
Overview
1
1
Certification
Work History
Sales Associate
Ross Stores
Margate, FL
03.2026 - Current
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Maintained visual merchandising standards by organizing displays and ensuring product availability.
- Operated point-of-sale system efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction scores.
- Engaged with customers to understand needs, offering tailored recommendations for products and promotions.
- Participated in training sessions to develop product knowledge and improve service techniques.
- Supported store operations by maintaining cleanliness and organization of sales floor areas.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Biological Sciences
Nova High School
Boca Raton 05.2030
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Listening skills
- Flexible schedule
- Money handling
Certification
- CPR Certified
Languages
English
Native or Bilingual
Timeline
Sales Associate
Ross Stores
03.2026 - Current
Bachelor of Science - Biological Sciences
Nova High School