Sarah Drake
Petaluma,CA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Moylans Brewery & Restaurant, enhancing guest satisfaction and fostering repeat business. My adeptness in cash handling and commitment to professional appearance contributed significantly to team efforts and sales at Bank of Marin, underscoring my ability to meet and exceed employer expectations.
Overview
20
20
years of professional experience
Work History
Server
Moylans Brewery & Restaurant
Novato, CA
01.2004 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
New Accounts Associate
Bank of Marin
Novato, CA
01.2006 - 10.2012
- Strengthened client relationships by promptly addressing concerns and providing comprehensive information on banking products and services.
- Participated in team meetings to discuss departmental goals, strategies, and areas for improvement.
- Ensured seamless transition between departments through effective communication on transfer of client accounts.
- Contributed towards positive work environment by maintaining open communication channels among team members and fostering collaboration within the department.
- Supported sales efforts by identifying potential leads from existing client base and passing referrals to appropriate departments.
Education
High School Diploma -
San Marin High School
Novato, CA2000
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Excellent communication
- Interpersonal skills
- Problem solving
Timeline
New Accounts Associate
Bank of Marin
01.2006 - 10.2012
Server
Moylans Brewery & Restaurant
01.2004 - Current
High School Diploma -
San Marin High School