Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Duff

Portland,ME

Summary

Outgoing and detail-oriented professional with a proven history of resourcefulness and reliability. Trained in POS software and customer service, skilled at customer service and multitasking with dedication to efficiency and accuracy.

Overview

4
4
years of professional experience

Work History

Cashier

Kroger
12.2023 - 04.2024
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Managed customer complaints, effectively resolving issues and fostering professionalism improved customer relations and loyalty.

Front of House Team Member

Holy Donut
06.2021 - 08.2022
  • Exhibited strong knowledge of menu offerings, allowing for personalized recommendations that perfectly catered to individual guest preferences.
  • Established a welcoming atmosphere by greeting each guest warmly.
  • Maintained a tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.

Guest Advocate

Target
12.2019 - 06.2021
  • Handled returns and exchanges professionally, maintaining positive guest relationships while adhering to company policies.
  • Played a significant role in increasing guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Education

High School Diploma -

Gorham High School
Gorham, ME
06.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Reliability and punctuality
  • Patience and Empathy
  • Money Handling

Timeline

Cashier

Kroger
12.2023 - 04.2024

Front of House Team Member

Holy Donut
06.2021 - 08.2022

Guest Advocate

Target
12.2019 - 06.2021

High School Diploma -

Gorham High School

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Sarah Duff