Sarah Dynarski
McGard LLC
Blasdell,NY
19
years of professional experience
Detail-oriented QA Specialist and Sales Professional experienced in documentation, project management, and driving sales growth. Developed comprehensive documentation systems and training materials, enhancing operational productivity and optimizing customer service. Focused on achieving high standards through effective teamwork and adaptable strategies.
Work History
Lead Sales Key Holder
1 Year 3 Months- Opened and closed store, secured cash handling, and verified end-of-day procedures.
- Supervised front-end operations, ensuring smooth cashier coverage and prompt customer assistance.
- Trained associates on register procedures, recovery standards, and merchandise zoning expectations.
- Restocked shelves, rotated inventory, and maintained organized sales floor presentation.
- Resolved customer concerns, processed transactions, and supported positive shopping experiences.
- Monitored shrink prevention, followed loss control procedures, and protected store assets.
- Supported planogram execution, seasonal resets, and promotional signage placement.
- Boosted team morale and productivity by providing ongoing coaching, feedback, and recognition of achievements.
- Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
QA Project/Documentation Specialist
4 Years 2 Months- Performed quality assurance documentation tasks similar to previous roles.
- Collaborated with coworkers to ensure timely completion of tasks.
- Demonstrates ability to manage multiple tasks while remaining adaptable and flexible.
- Responded promptly to customer needs, facilitating quick resolution of issues.
- Assists in customer and supplier audits
- Acts as a consultant with other departments and suppliers in regard to QA problems.
- Is aware and complies with related IATF/ISO procedures, as applicable.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Supported the execution of customer and supplier audits to ensure compliance.
- Consulted with departments and suppliers to address QA problems and improve quality assurance processes.
- Complied with related IATF/ISO procedures.
- Managed the coordination of records retention processes to ensure compliance.
QA Documentation Specialist
4 Years 1 Month- Handled sensitive documents in accordance with established policies and procedures, maintaining information confidentiality.
- Identified gaps in documentation processes and created solutions, enhancing efficiency across departments.
- Developed detailed documentation for new software applications, including user manuals and system diagrams.
- Created manuals and standard operating procedures relevant to job requirements.
- Compiled data from multiple sources into one cohesive document according to company standards.
- Coordinated with managers and technical writers to facilitate timely delivery of documents.
- Managed multiple projects simultaneously while meeting tight deadlines without sacrificing quality of work.
- Formatted complex documents using advanced features of Microsoft Word and Adobe Acrobat Professional.
- Organized large amounts of data into easily-understandable formats such as flowcharts, tables and graphs.
- Developed training materials to orient employees on new systems or processes before implementation.
- Developed and maintained documentation standards, best practices, and system usage procedures to ensure consistency.
- Implemented electronic document processing and retrieval systems in collaboration with IT specialists, streamlining document management.
- Administered document and system access rights and revision control to secure system and integrity of master documents.
- Implemented scanning or other automated data entry procedures, using imaging devices, and document imaging software.
- Developed and configured document management system features, such as user interfaces, access profiles, and document workflow procedures.
Associate
7 Months- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Operated cash register to process cash, check and credit transactions.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Contributed to team meetings with insights that enhanced operational effectiveness.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Facilitated product sales by clearly explaining features and benefits to customers.
- Approached customers and initiated conversations to determine needs and preferences.
- Answered phone calls from potential customers to direct to appropriate products or departments.
- Arranged merchandise with signage and appealing displays to encourage customer sales.
- Managed inventory by processing deliveries, conducting stock checks, and ensuring accurate stock levels.
- Contributed to positive brand image by upholding company policies and procedures.
- Learned about new products and promotions, staying up-to-date on industry trends to provide informed recommendations to customers
- Maintained professional, positive attitude, contributing to productive work environment.
- Greeted customers and identified their needs.
- Arranged and display merchandise to promote sales.
- Cleaned and organized shelves, counters, and tables to maintain store cleanliness and presentation.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Inventoried stock and requisitioned new inventory.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Monitored store environment for potential security risks and theft incidents to protect assets.
- Exchanged merchandise for customers and accepted returns.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
Production Floor Lead
6 Years 6 Months- Developed comprehensive reports on departmental performance metrics, including labor utilization rates and machine downtime, to inform management decisions.
- Ensured compliance with all applicable health and safety regulations on the production floor.
- Delivered detailed activity reports to management, highlighting production floor operations and potential improvement areas.
- Lead teams of production workers in the assembly and manufacture of products, ensuring efficient workflow and quality control.
- Implemented process optimization strategies to reduce costs while maintaining quality standards.
- Managed daily operations on the production floor, including overseeing personnel, equipment maintenance, and safety practices.
- Performed root cause analysis whenever issues arose during the course of production runs in order to prevent recurrence.
- Initiated proactive measures aimed at reducing waste generated from manufacturing processes while still meeting customer needs.
- Monitored production processes to identify areas for improvement and ensure adherence to established standards.
- Reported damaged and defective products to supervisor.
- Packaged, labeled and sorted products to prepare items for delivery.
- Trained new employees on machinery operation and safety guidelines, enhancing team competency and compliance.
Production Associate
1 Year 9 Months- Demonstrated strong attention to detail while inspecting products for quality assurance purposes.
- Trained new associates on proper use of equipment and safety protocols.
- Organized work area to maintain efficient workflow and support production goals.
- Uphold established rules and regulations to maintain compliance with safety and quality standards.
- Upheld established rules and regulations to maintain compliance with safety and quality standards.
- Followed procedures, methods and sequence of operations in performing daily tasks.
- Assisted in troubleshooting issues with the production line when necessary.
- Troubleshot issues with the production line.
- Prepared products for packaging on multiple assembly lines.
- Monitored assembly work to identify defects in raw materials.
- Monitored assembly work to identify and address defects in raw materials, ensuring product quality.
- Packaged, labeled and sorted products to prepare items for delivery.
- Cleaned work stations and floors to prevent dirt, grime and dust buildup.
- Utilized blueprints and schematics to accurately assemble products.
- Established positive relationships with co-workers by demonstrating excellent interpersonal skills.
Deli/ Produce Clerk
2 Years- Handled time-sensitive tasks during peak hours, ensuring timely restocking of shelves and refreshing displays.
- Handled stocking, inventory management and product rotation duties efficiently.
- Collaborated with co-workers to enhance customer satisfaction and foster a positive work environment.
- Prepared various food items in accordance with safety and quality standards.
- Discarded expired or damaged produce items.
- Practiced safe food handling techniques when receiving, storing, preparing, displaying, wrapping, cutting, weighing or sorting produce products.
- Maintained cleanliness in produce section and ensured proper display of merchandise.
- Monitored compliance with health and safety regulations and company standards.
- Helped customers with selecting, weighing and bagging produce.
- Assessed food status and appearance for freshness, ensuring proper replenishment and rotation of products.
- Provided assistance in loading and unloading deliveries of produce products from vendors.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Answered questions regarding store and merchandise.
- Cleaned shelves regularly to maintain a sanitary and inviting shopping environment., counters, and tables.
Education
High School Diploma
Skills
Customer service
Customer engagement
Task prioritization
Operational efficiency
Time management
Organizational skills
Microsoft office
Computer skills
Operational efficiency
Teamwork and collaboration
Excellent communication
POS system proficiency
Dependable and responsible
Friendly
positive attitude
Store operations
Personal Information
Title: Quality Assurance Project /Documentation Specialist
Timeline
Lead Sales Key Holder
Dollar General
07.2025 - CurrentRead More
QA Project/Documentation Specialist
McGard LLC
08.2022 - CurrentRead More
Associate
Tractor Supply
08.2019 - 03.2020Read More
QA Documentation Specialist
McGard LLC
07.2018 - 08.2022Read More
Production Floor Lead
McGard LLC
01.2012 - 07.2018Read More
Production Associate
McGard LLC
04.2010 - 01.2012Read More
Deli/ Produce Clerk
Tops Markets
01.2008 - 01.2010Read More
Frontier Central
High School Diploma
Read More