Sarah Elam
Accounting Supervisor
Bakersfield,CA
Summary
Accomplished Support Manager with 20 years of progressive experience in the accounting industry and a decisive and strategic approach. Expert in problem solving, customer service and familiar with documentation, compliance and technical requirements.
Overview
2
2
years of post-secondary education
21
21
years of professional experience
Work History
Fiscal Support Supervisor
County Of Kern-Auditor Controller
Bakersfield, CA
12.2004 - Current
- Prepared employee schedules for maximum coverage during key hours.
- Monitored employee and customer interactions to assess quality of service.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Supervised and guided new employees on property taxes and responded quickly to questions, which improved understanding of job responsibilities.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Interacted with multiple special and school districts for property tax billing and bond payments
- Produced high-quality documents, spreadsheets and presentations using MS Office suite.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Account Clerk
County Of Kern-Child Support
Bakersfield, CA
04.2002 - 12.2004
- Collected payment to apply toward child support account
- Maintained compliance with all established guidelines and legal requirements.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Gathered, organized and modeled financial data.
- Set up and updated Excel spreadsheets to track financial data.
- Assessed data and information to verify entry, calculation and billing code accuracy.
Payroll Clerk
County Of Kern-Sheriff
Bakersfield, CA
04.2000 - 04.2002
- Maintained payroll information by calculating, collecting and entering data.
- Managed payroll data entry and processing for 50-100 employees to comply with predetermined company guidelines.
- Processed payrolls on regular basis
- Researched and resolved time discrepancies.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Education
Bachelors in Educational Studies - Education
University of Laverne
Bakersfield, CA 09.2019 - Current
Skills
Customer service understanding
undefinedTimeline
Bachelors in Educational Studies - Education
University of Laverne
09.2019 - Current
Fiscal Support Supervisor
County Of Kern-Auditor Controller
12.2004 - Current
Account Clerk
County Of Kern-Child Support
04.2002 - 12.2004
Payroll Clerk
County Of Kern-Sheriff
04.2000 - 04.2002
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