SARAH ERWIN
Texarkana,TX
Summary
Thank you for taking time to look over my resume, I'm a reliable and upbeat woman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Wax Specialist
Skin Deep By Sarah Renee
06.2023 - Current
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
Wax Specialist
Beauty And Wellness Center
03.2020 - 01.2024
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
Sales & Services
ULTA BEAUTY BENEFIT BROW BAR
01.2019 - 03.2020
- Responsible for demonstrating and selling Benefit products and performing short services including eyebrow and facial waxing and brow tinting
- Also, building a clientele over the duration of the employment.
- Efficiently managed appointment scheduling, accommodating last-minute requests while minimizing downtime between clients where possible.
- Promoted a welcoming environment that fostered open communication about client concerns or preferences.
SKIN THERAPIST
ULTA BEAUTY
01.2018 - 01.2019
- Responsible for engaging with guests and consulting with them on their skin care needs to recommend products and services
- Used Dermalogica professional products to correct different skincare needs
- Also, Dermalogica certified in April 2018.
RETAIL SALES/CASHIER
SALLY BEAUTY SUPPLY
01.2016 - 01.2018
- Daily tasks included duties such as assisting with hair color, cosmetics, skin care and nail supplies
- Learned social skills which provided detailed customer experiences for our valued customers
- Having this high standard, our store stay above average on sales per week.
Education
COSMETOLOGY LICENCE OF TEXAS -
TEXARKANA COLLEGE
12.2017
Skills
- Strong customer service
- Sales and Upselling
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Hygiene and Cleanliness
- Professionalism and Ethics
- Client consultation
- Appointment Scheduling
- Maintaining supplies
- Problem-solving abilities
Futureobjectives
My plan for this position is to continue gaining education and experience in skin care. If hired for this position, I have aspirations to go back to college for aesthetic nursing better to equip me for future roles in this company.
References
- REBECCA MAHAFEY, ASTHETICIAN/BUSINESS OWNER, 903-277-9331, ACTIVE BROW CLIENT
- RHONDA DOZIER, COSMETOLOGY INSTRUCTOR AT TEXARKANA COLLEGE, 903-823-3456, INSTRUCTOR
- PENNY PERKINS, MANAGER AT SALLY BEAUTY SUPPLY, 903-306-5487, STORE MANAGER
Timeline
Wax Specialist
Skin Deep By Sarah Renee
06.2023 - Current
Wax Specialist
Beauty And Wellness Center
03.2020 - 01.2024
Sales & Services
ULTA BEAUTY BENEFIT BROW BAR
01.2019 - 03.2020
SKIN THERAPIST
ULTA BEAUTY
01.2018 - 01.2019
RETAIL SALES/CASHIER
SALLY BEAUTY SUPPLY
01.2016 - 01.2018
COSMETOLOGY LICENCE OF TEXAS -
TEXARKANA COLLEGE
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