Sarah Fielding
STANTON,MI
Summary
Dynamic and results-driven professional with extensive experience in customer service at AGO STORE #43. Proven track record in cash handling and fostering customer relations, enhancing satisfaction through effective communication and problem-solving. Recognized for reliability and teamwork, consistently exceeding productivity goals while maintaining high standards of cleanliness and safety.
Overview
10
10
years of professional experience
Work History
Cashier
AGO STORE #43
Gowen, MI
04.2024 - Current
- Processed customer transactions efficiently at point of sale.
- Maintained accurate cash register and balanced drawers daily.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted with inventory management, restocking shelves as needed.
- Trained new cashiers on operational procedures and best practices.
- Monitored store environment for cleanliness and safety compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Customer Service Cashier
Leppinks
Howard City, MI
04.2023 - 11.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances at shift end.
- Resolved customer inquiries and concerns with effective communication skills.
- Collaborated with team members to ensure smooth store operations during peak hours.
Assembler
Jstar
Cedar Springs, MI
07.2021 - 04.2023
- Assembled components to meet production specifications and timelines.
- Operated hand tools and machinery safely and efficiently during assembly processes.
- Collaborated with team members to enhance workflow and reduce assembly time.
- Conducted quality inspections to ensure compliance with manufacturing standards.
- Maintained organized workstations, contributing to a clean and efficient assembly area.
Fabric Cutter
Knoll, Inc
Grand Rapids, MI
07.2015 - 03.2020
- Operated cutting machines to ensure precise fabric dimensions for production needs.
- Collaborated with design team to interpret patterns and specifications accurately.
- Maintained inventory of materials, ensuring timely availability for production runs.
- Inspected fabrics for defects, ensuring quality standards before cutting process.
- Implemented safety protocols to maintain a secure working environment during operations.
Education
High School Diploma - General Studies
Cedar Springs High
Cedar Springs, MI05.1993
CNA
Kent Skills Center
Grand Rapids, MI05.1993
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
Additional Information
I will give you 100%. I dont miss time
Timeline
Cashier
AGO STORE #43
04.2024 - Current
Customer Service Cashier
Leppinks
04.2023 - 11.2023
Assembler
Jstar
07.2021 - 04.2023
Fabric Cutter
Knoll, Inc
07.2015 - 03.2020
High School Diploma - General Studies
Cedar Springs High
CNA
Kent Skills Center