Seeking position as Community Association Manager. Strong work ethic, adaptability and exceptional interpersonal skills. Recognized for working well independently or as a team member, anticipating needs and taking action, and handling confidential issues with high degree of professionalism and integrity. Proven ability to perform well under pressure with multiple competing priorities.
Hi, I’m
SARAH FLAUTA
Altamonte Springs,FL
Summary
Overview
7
years of professional experience
Work History
RAYN Pool Bar and CafeAltamonte Springs, FL
Manager and Bar Lead
02.2022 - Current
Job overview
- Provide a dining experience that anticipates the needs of the guest
- Assisted in completing weekly inventory
- Train all new serving staff members and ensure they follow restaurant policy and procedures
- Proficient with Toast POS system
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Resolved guest complaints to maintain complete customer satisfaction.
Sabal Club ApartmentsLongwood, FL
Leasing Professional
06.2021 - 11.2021
Job overview
- Market and tour vacant apartment homes for lease
- Maintained accurate records of correspondence with and from tenants.
- Accepted and processed applications for approval
- Promoted high level of customer service and settled tenant conflicts
- Received rent payments and tracked transactions in accounting software to ensure delinquency stays at or below minimum
- Tracked leads using CRM software and followed up with interested parties.
- Coordinated maintenance and repair requests
- Proficient in OneSite/RealPage software programs
- Perform walk-through of apartments before move-ins and after move-outs to charge damages as necessary
ERA Sunburst RealtyWaynesville, NC
Vacation Rental Property Manager
05.2020 - 04.2021
Job overview
- Managed day-to-day activities involving tenants, subcontractors, and owners
- Planned, scheduled and coordinated general maintenance or repairs for all properties.
- Strong experience with social media platforms for prospects and marketing
- Listing Homes on AirBnb, VRBO, HomeAway, NexPax
- Maintained business website
- Assist with administrative duties/other duties
- Prepared detailed budgets and financial reports for properties and owners
Mattamy HomesOrlando, FL
Online New Construction Sales Specialist
03.2019 - 01.2020
Job overview
- Follow-up with online prospects via phone and email, including responding to inquiries, matching prospects to appropriate products and qualifying prospects accordingly in order to set appointments with New Home Counselors that ultimately result in home sales
- Leverage customer relationship management software to manage lead communication, track activities and plan lead interactions
- Produce regular reports on lead activity and sales conversation ratios to understand trends and marketing campaign effectiveness
- Assist the marketing teams with updating website content and input MLS listings
Greystar-Central ParkwayAltamonte Springs, FL
Leasing Professional
07.2016 - 03.2019
Job overview
- Market and tour vacant apartment homes for lease
- Accepts and processes applications for approval
- Proficient in OneSite/Lead2Lease software programs
- Collect rent and run reports to ensure delinquency stays at or below minimum
- Perform walk-through of apartments before move-ins and after move-outs to charge damages as necessary
- Maintain communication with maintenance and management staff as necessary
- Used conflict resolution skills to quickly resolve issues among residents.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Implemented online advertising and other marketing initiatives to generate interest.
- Perform regular audits and manage other reports monthly to ensure compliance
Education
AACC Online, LLCTampa, FL
Florida Community Associate Manager from License #CAM59427
04.2023
University Overview
Sea Coast Real Estate AcademyNorth Carolina
Real Estate Broker License from License #322882
09.2020
University Overview
Cameron Academy Of Real EstateFlorida
Real Estate Sales Associate License from License #SL3330434
07.2015
University Overview
University
Bachelor of Science from Health Care Administration and Management
03.2014
University Overview
References
References
Ligia Armour General Manager at Rayn (407) 761-9181
Debbie Fitzgerald General Manager Opal Hotels (802) 760-8309
Timeline
Manager and Bar Lead
RAYN Pool Bar and Cafe
02.2022 - Current
Leasing Professional
Sabal Club Apartments
06.2021 - 11.2021
Vacation Rental Property Manager
ERA Sunburst Realty
05.2020 - 04.2021
Online New Construction Sales Specialist
Mattamy Homes
03.2019 - 01.2020
Leasing Professional
Greystar-Central Parkway
07.2016 - 03.2019
AACC Online, LLC
Florida Community Associate Manager from License #CAM59427
Sea Coast Real Estate Academy
Real Estate Broker License from License #322882
Cameron Academy Of Real Estate
Real Estate Sales Associate License from License #SL3330434
University
Bachelor of Science from Health Care Administration and Management
Similar Profiles
Tejaswee ShresthaTejaswee Shrestha
Food and Beverage Server at Courtyard Cafe and Pool BarFood and Beverage Server at Courtyard Cafe and Pool Bar
AHMAD ALZUBIAHMAD ALZUBI
Customer Service Representative at RAYN ALZUBICustomer Service Representative at RAYN ALZUBI
Payton Daniel ClarkPayton Daniel Clark
Bar Back/Server at Legacy Pool Bar and GrillBar Back/Server at Legacy Pool Bar and Grill
Emmanuel JohnsonEmmanuel Johnson
Cashier/Customer Service/Certified Trainer at Chipotle Mexican GrillCashier/Customer Service/Certified Trainer at Chipotle Mexican Grill
Julius WatkinsJulius Watkins
Auto Damage Adjuster at GEICOAuto Damage Adjuster at GEICO