SARAH FLORES
Miami,US
Summary
Self motivated, creative, enthusiastic and bilingual individual with over 5 years of customer service experience who takes ownership of self-development. I have the leadership skills and motivation to run all vital operations in any department store to ensure smooth sailing towards achieving sales goals
I am seeking a challenging position where strategic thinking, interpersonal and team building skills can be utilized to obtain customer satisfaction results.
I also have a High-energy to bring proven expertise results in helping customers build brand-centric styles. Knowledgeable about current fashion trend.
Overview
5
5
years of professional experience
Work History
Key Holder
Porsche Design
Aventura, FL, US
06.2023 - Current
- Supervised bank deposits and security procedures to support store opening and closing
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships
Full Time- Stylist
AllSaints
Miami, FL, US
05.2022 - 05.2023
- Working for the #1 store in the US in sales over 65k over the other stores in the country
- Able to be the top seller in my team over 35% of my monthly goal
- Ensuring product quality and availability based on currents trends and location
- Write sales and customers reports to make recommendations for improvements
Full Time-Visual Merchandiser
ZARA
Aventura, FL, US
06.2021 - 05.2022
- Work closely with Store and Department manager to reach our monthly average $2.4M department goal and our $50M flagship store target
- Assistant Merchandiser in creating attractive visual displays
- Trained in operations management and inventory
- Create weekly visual plans to merchandise over 1000 units per new collection shipments (2 deliveries per week)
Full Time-Sales Associate and Return Assistant
Zara
Aventura, FL, US
01.2020 - 05.2021
- Oversaw inventory management and organization to ensure floor and product readiness
- Providing leadership to team on the sales floor and training new hires by demonstrating strong knowledge of stores terms and conditions and policies
- Ensured high quality customer service by proactively greeting and engaging customers
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Skills
- Building Customer Relationships and Loyalty
- Achieving Sales Goals
- Leadership and floor management
- Commercial awareness
- Organized and Detail oriented
- Teamwork and Collaboration
- Problem-Solving
Timeline
Key Holder
Porsche Design
06.2023 - Current
Full Time- Stylist
AllSaints
05.2022 - 05.2023
Full Time-Visual Merchandiser
ZARA
06.2021 - 05.2022
Full Time-Sales Associate and Return Assistant
Zara
01.2020 - 05.2021