Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Ford

Chicago,IL

Summary

Organized, reliable, and detail-oriented professional with experience managing schedules, supporting teams, and handling multiple priorities with ease. I thrive on keeping schedules straight, supporting teams, and juggling multiple priorities. I'm known for being adaptable, proactive, and bringing a positive, can-do attitude to everything I tackle. I'd love to bring my skills, energy, and dedication to an environment where I can make an impact.

Overview

13
13
years of professional experience

Work History

Lead Teacher

Bright Horizons
Chicago, Illinois
04.2024 - Current
  • Coordinated schedules and activities for up to eight children, balancing regulations with family needs.
  • Communicated effectively with parents, administrators, and staff to ensure smooth daily operations.
  • Maintained detailed records and reports to adhere to compliance and safety standards.
  • Trained assistant teachers to foster a collaborative classroom environment.

Member Service Representative

Rewards Network
Chicago, Illinois
11.2023 - 03.2025
  • Delivered consistent member support across two distinct employment periods.
  • Handled high-volume inbound calls and emails, addressing account inquiries and troubleshooting issues.
  • Maintained accurate records of member interactions to monitor satisfaction levels.
  • Collaborated with internal teams to efficiently escalate and resolve complex issues.

Executive Assistant/ Media Program Participant

Free Spirit Media
Chicago, Illinois
10.2012 - 08.2017
  • Supported leadership as an executive assistant in the final year, managing schedules, communications, and event coordination.
  • Produced, shot, and edited journalism projects, conducted interviews, and collaborated with peers on deadlines.
  • Gained hands-on experience with professional equipment and editing software, balancing multiple roles over five years.
  • Built strong communication skills by working with community members, staff, and fellow students in a fast-paced media environment.

Education

Some College (No Degree) -

Columbia College Chicago
Chicago, IL

Skills

  • Administrative support
  • Customer/client communication
  • Team collaboration
  • Problem-solving and conflict resolution
  • Database and email management
  • Multitasking and organization

Timeline

Lead Teacher

Bright Horizons
04.2024 - Current

Member Service Representative

Rewards Network
11.2023 - 03.2025

Executive Assistant/ Media Program Participant

Free Spirit Media
10.2012 - 08.2017

Some College (No Degree) -

Columbia College Chicago

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