Sarah Garner
Dade City
Summary
Dynamic Shift Manager at Arby's with a proven track record in employee training and conflict resolution. Expert in inventory management and customer service, consistently achieving sales targets. Passionate about fostering positive team dynamics and enhancing operational efficiency, while ensuring compliance with health regulations. Adaptable and tech-savvy, ready to contribute to a thriving workplace.
Overview
12
12
years of professional experience
Work History
Shift Manager
Arby's
Zephyrhills
10.2023 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Resolved conflicts between employees or customers in a professional manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Organized special events such as holiday sales or promotional campaigns.
- Monitored store operations to ensure compliance with company policies and procedures.
- Monitored inventory levels and placed orders for supplies as needed.
- Ensured compliance with health and safety regulations.
- Ensured compliance with food safety regulations and quality standards.
- Upheld company standards and compliance requirements for operations.
- Taught staff upselling techniques to meet revenue targets.
- Helped employees accomplish tasks during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Childcare Provider
Self-employeed
Dade City
07.2013 - 10.2023
- Maintained a clean and organized play area.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Encouraged positive interactions between children by providing supervision at all times.
- Helped develop motor skills through active playtime activities like running, jumping.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Assisted with feeding infants and toddlers during meal times.
- Read books aloud to small groups or individual children.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Sanitized toys and tables to maintain clean, safe environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Education
High School Diploma -
Hernando High School
Brooksville, FL05-2010
Some College (No Degree) - Computer Programing
Penn Foster College
Scottsdale, AZSkills
- Employee training
- Inventory management
- Customer service
- Sales targets
- Health regulations
- Conflict resolution
- Cash handling
- Upselling techniques
- Tech-Savvy
- Reporting and documenting
- Punctual and reliable
- Energetic and enthusiastic
- Flexible schedule
- Decision-making
- Handling customer complaints
- Verbal and written communication
- Multitasking
- Computer skills
- Adaptability
- Time management
Timeline
Shift Manager
Arby's
10.2023 - Current
Childcare Provider
Self-employeed
07.2013 - 10.2023
High School Diploma -
Hernando High School
Some College (No Degree) - Computer Programing
Penn Foster College