SARAH GIBERT
Austin,TX
Summary
Resourceful and detail-oriented Leasing Professional and Department Manager with over 4 years of sales and team management experience. Recognized as a dedicated leader with a strong work ethic, a reputation for excellence, and a history of delivering exceptional outcomes.
Overview
4
4
years of professional experience
Work History
Leasing Associate
RPM
01.2025 - Current
- Played a key role in launching a new 322-unit luxury apartment community, contributing to a growth of over 18% occupancy in under four months.
- Conducted 10–15 property tours weekly with prospective residents, highlighting community features and promoting value.
- Organized community events to foster a sense of belonging among residents.
- Enhanced tenant satisfaction by promptly addressing concerns and providing timely solutions.
- Coordinated closely with maintenance staff in resolving tenant issues, ensuring a seamless experience for residents and minimizing disruptions.
- Provided exceptional customer service throughout the leasing process, ensuring a smooth transition into residency.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Manager / Scanning and Customer Service
Harmons Grocery
11.2023 - 01.2025
- Advanced to Scanning Manager within four months of employment
- Exceptional in all scanning tasks including preparing reports and marketing material
- Manage team of 6 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Completed STAR program and successfully trained assistant manager
- Increased the store's level of mapped items from 86% to 97% in less than 8 months
Professional Leasing Consultant
Gables Residential
07.2022 - 10.2023
- Greeted clients and provided prospects with virtual, self-guided, and face-to-face tours
- Maintained records of prospective tenants, completed applications, and executed leases
- Assisted in planning and participating in community events
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Surpassed resident relations scores for each quarter
- Maintained closing ratio above 33%
- Leased at multiple assets to maximize owner profits, both at stabilized garden-style and lease-up mid-rise properties.
- Delivered exceptional customer service throughout all stages of the leasing process, fostering long-lasting relationships with satisfied tenants
- Mastered the basics of residential property management at both garden style and mid rise communities
Temporary Leasing Associate
The Liberty Group
05.2022 - 07.2022
- Secured a lease for the property within 2 weeks of employment
- Centralized community's vehicle records within 1 week of employment
Shift Lead
Domino's Pizza
09.2021 - 05.2022
- Responsible for preparing orders, delivering them in an efficient manner
- Cross trained in managerial roles within 3 months of start date
- Promoted to Shift Lead within 6 months
- Oversaw cash handling procedures, ensuring accuracy and proper documentation
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Highest drive-time efficiency of all drivers on shift
Education
Associate of Science - Business Administration
University of Texas At Austin
Skills
- Proficient Programs: Yardi, CRM, G-Suite, Knock, Yieldstar
- Effective Leader
- Professional
- Team Player
- Problem Solver
- Reliable
- Versatile
- Strong Communicator
- Excellent Negotiator
- Sales Proficiency
Timeline
Leasing Associate
RPM
01.2025 - Current
Manager / Scanning and Customer Service
Harmons Grocery
11.2023 - 01.2025
Professional Leasing Consultant
Gables Residential
07.2022 - 10.2023
Temporary Leasing Associate
The Liberty Group
05.2022 - 07.2022
Shift Lead
Domino's Pizza
09.2021 - 05.2022
Associate of Science - Business Administration
University of Texas At Austin
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