Sarah Grant

Advanced from clerk to deli associate to Customer Service Specialist managing tasks in a fast-paced environment.

• Exhibited efficiency by juggling tasks to meet strict timelines and deliverables.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

• Maintained clean and orderly work station.
• Ensured accurate cash handling and maintained a balanced register at the end of each shift.
• Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
• Cleaned up gas and other spills in accordance with spill procedures.
• Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Built trustful relationships with customers to encourage return visits.
• Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
• Pumped gas for guests and took payments.
• Maintained inventory of all saleable items.