SARAH HAMLING

Provided premier customer service

Completed daily paperwork

Repair phones

Install batteries

Manage employees

• Committed to delivering excellent customer service while working in a fast-paced environment.
• Maintained expensive machine, clean sanitized, put back together
• Worked in clean organized environment
• Restocked, cleaned pint cooler.
• Accurately made guest order’s to their standards.
• Made sure the custard was fresh and tasting the correct way.
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• Organized and facilitated training sessions for new hires and existing employees.
• Updated and maintained current training system.
• Tested training to measure progress and evaluate effectiveness of training.
• Trained existing personnel on new or enhanced applications, products and job functions.
• Updated existing training programs for new work processes, process modifications, and system upgrades.
• Provided support to new trainers and ongoing support and education to existing trainers.
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• Sliced and weighed deli meats and cheeses for customer purchase.
• Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
• Promoted deli specials and new products to customers.
• Performed opening and closing duties including setting up displays and cleaning counters.
• Ensured proper labeling of prepared foods with expiration dates.
• Trained new employees on deli operations and customer service best practices.
• Took orders, answered questions, and performed suggestive selling.
• Restocked shelves after each shift and rotated product inventories as necessary.
• Accurately operated cash register to process cash, check and credit card transactions.
• Resolved customer complaints promptly while adhering to company policies.
• Took customers’ orders and wrote ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
• Understood and followed food safety procedures and requirements.
• Prepared sandwiches, salads and other deli items according to recipes.
• Stocked deli display cases with products and rotated items using first in, first out method.
• Packaged goods for customers in accordance with company policies.

• Operated cash register and accurately processed payments, returns, and exchanges.
• Built and maintained positive working relationships with co-workers.
• Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
• Helped restock shelves when necessary to maintain an organized display area.
• Accurately processed customer payments using cash, credit cards, and checks.
• Assisted with training and mentoring new team members.
• Delivered exceptional customer service at all points of contact.
• Helped customers locate merchandise and answered questions about products.