Sarah Hodges
Jon Craft Insurance Agency LLC
GILLETTE,WY
1
Certification
18
years of professional experience
Organized professional with extensive experience in office management. Known for exceptional relationship-building skills and document management expertise, ready to contribute to enhancing client interactions and improving administrative efficiency.
Work History
Licensed Office Manager
5 Years- Managed daily operations, ensuring compliance with industry regulations and internal policies.
- Streamlined office procedures, enhancing efficiency in document management and client communication.
- Implemented customer relationship management software to improve client interaction tracking.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Office Assistant
4 Years 7 Months- Coordinated office activities and maintained schedules to optimize workflow efficiency.
- Assisted in compiling and organizing sales documentation to support team operations.
- Managed inventory of office supplies, ensuring availability for daily tasks.
- Developed filing system to enhance document retrieval speed and accuracy.
- Trained new staff on administrative procedures and software applications for consistency.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Cafe Manager
8 Years 4 Months- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed and maintained operational procedures to enhance efficiency and effectiveness.
- Managed vendor relationships, negotiating contracts for supplies and equipment procurement.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Education
High School Diploma
Skills
Office administration
Employee training
Customer service
Organizational skills
Relationship building
Billing
Document management
Certification
- Licensed Insurance Agent
Timeline
Licensed Office Manager
Jon Craft Insurance Agency LLC
08.2021 - CurrentRead More
Office Assistant
Bayshore Homes Sales
01.2017 - 08.2021Read More
Cafe Manager
Expresso Lube
08.2008 - 12.2016Read More
Campbell County High School
High School Diploma
Read More