Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Holson

Portland,OR

Summary

Proven leader in retail management with a track record of driving sales growth and enhancing customer satisfaction at Wasteland Inc. Expert in trend forecasting and Microsoft Excel, coupled with exceptional verbal communication skills. Increased store performance through strategic merchandise displays and effective team training. Demonstrates flexibility and adaptability in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Wasteland Inc.
01.2022 - 06.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Analyzed daily, weekly and monthly sales data to identify trends and make informed decisions for improving overall store performance.
  • Trained and mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Sales Associate

Miss Meers
03.2020 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Mapel Boutique
11.2016 - 08.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Designed and illustrated seasonal signage and displays in front and through out the sales floor
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Bachelor of Science - Merchandising And Buying Operations

Oregon State University
Corvallis, OR
06.2021

Skills

  • Customer Service Management
  • Sales Growth
  • Verbal Communication
  • Flexible and Adaptable
  • Trend Forecasting
  • Microsoft Excel and Powerpoint

Timeline

Assistant Store Manager

Wasteland Inc.
01.2022 - 06.2024

Sales Associate

Miss Meers
03.2020 - 06.2021

Sales Associate

Mapel Boutique
11.2016 - 08.2018

Bachelor of Science - Merchandising And Buying Operations

Oregon State University

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