Sarah Hopper
Peachtree City,GA
Summary
Personable and dedicated with self-motivated nature focused on independently handling project and team needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Project Assistant - Remote
Orchard At Brookhaven
02.2023 - Current
- Tackled array of tasks under watchful eye of project manager.
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained open communication by presenting regular updates on project status to customers.
- Created and updated records and files to maintain document compliance.
- Performed work according to project schedules and established quality standards.
Community Coordinator
Orchard At Brookhaven
03.2022 - 02.2023
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Supervised activities and events such as End Alzheimer's Walk to promote positive community relations.
- Provided leadership, guidance and support to staff members.
- Researched best practices and developed strategies to improve program outcomes.
- Pleasantly welcomed staff, community leaders and guests.
- Participated in community events to promote services and engage with public.
- Managed over 4 Employees
Engagement Coordinator/Assistant Director of Operations
Orchard At Athens
07.2020 - 03.2022
- Trained new employees on proper protocols and customer service standards.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mentored and coached team members to foster productive and engaging work environment.
- Oversaw day-to-day production activities in accordance with business objectives.
Real Estate Assistant
5 Market Reality
02.2018 - 07.2020
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Maintained efficient office operations by handling errands and administrative functions.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Lead Bartender
Marker 7 Coastal Grill
04.2016 - 07.2020
- Consulted with managers to organize special events and promotions.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Recruited and trained new bartenders and barbacks to help maintain talented team
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Kept bar presentable and well-stocked to meet customer needs.
Head Coach
Classic City Volleyball Club
10.2013 - 04.2020
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
- Prepared athletes for special competitions and tournaments..
- Used previous game and team data to make informed decisions regarding game strategies.
- Planned and facilitated team travel to games and events.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Promoted good sportsmanship with competing teams on- and off-field.
- Devised lessons on introductory and advanced skills to support safe and guided athlete development.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
Freelance Designer
Mike Young
03.2019 - 08.2019
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
- Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.
- Collaborated with clients to address brand imaging and marketing style.
- Completed final touches for projects before rollout.
Education
Education
University of North Georgia
Athens, GAEducation
Reinhardt University
Waleska, GA08.2013
Skills
- Schedule Management
- Database Entry
- Project Assistance
- Client Relationships
- Microsoft Office
- Multitasking and Time Management
- Change Management Process
- Customer Inquiries
- Social Media Updating
- Customer Relations and Communications
- Staff Orientation and Training
- Remote Conferencing
- Issue Response and Resolution
- Website Updating
- Computers and Technology
- Project Organization
Timeline
Project Assistant - Remote
Orchard At Brookhaven
02.2023 - Current
Community Coordinator
Orchard At Brookhaven
03.2022 - 02.2023
Engagement Coordinator/Assistant Director of Operations
Orchard At Athens
07.2020 - 03.2022
Freelance Designer
Mike Young
03.2019 - 08.2019
Real Estate Assistant
5 Market Reality
02.2018 - 07.2020
Lead Bartender
Marker 7 Coastal Grill
04.2016 - 07.2020
Head Coach
Classic City Volleyball Club
10.2013 - 04.2020
Education
University of North Georgia
Education
Reinhardt University
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