
Dedicated professional with experience in healthcare administration and retail leadership. Proven skills in customer service, team collaboration, operations, and inventory management. Experience includes roles as Receptionist and Treatment Coordinator in clinical settings, excelling in patient relations and scheduling, along with Sales Associate, Lead Cashier, and Stock Supervisor.
* Patient treatment plan presentation & education
* Case management & care plan tracking
* Building patient rapport & retention strategies
* Explaining clinical recommendations clearly and confidently
* Electronic health records (EHR) documentation
* Collaboration with chiropractors and clinical staff
* Problem-solving patient concerns & improving satisfaction
* Front desk operations & patient check-in/check-out
* Appointment scheduling & calendar management
* Insurance verification & basic billing support
* Patient intake forms & record management
* Customer service & patient relations
* HIPAA compliance & confidentiality
* Managing electronic health records (EHR) systems
* Coordinating with chiropractors and clinical staff
* Inventory control & stock level management
* Shipment receiving, processing & replenishment
* Backroom organization & operational efficiency
* Team supervision & task delegation
* Loss prevention & inventory accuracy audits
* Visual merchandising support & floor restocking
* Meeting stockroom productivity goals
* Handling returns, exchanges & customer concerns
* Cash handling accuracy & end-of-day reconciliation
* Point-of-sale (POS) system oversight & troubleshooting
* Supervising and supporting cashier team members
* Opening and closing register procedures
* Training new hires on cash wrap procedures
* Maintaining cash wrap organization & efficiency
* Meeting and exceeding sales targets
* Upselling and cross-selling techniques
* Luxury retail sales & product knowledge
* Customer service & client relationship building
* Strong communication & interpersonal skills
* Team collaboration in fast-paced retail environments