Sarah Jones
Danville,KY
Summary
I am a hard worker, a fast learner, I dont mind helping out anybody who needs help, or just needs someone to talk to. I have experience in health care office setting, as well as 2 years of management experience at Walmart. I have 13 hours of college credit hours mostly medical related, and I would give employees a safe place they could confide in me without judgment, and an open ear.
Overview
12
12
years of professional experience
Work History
Office Assistant
Ephraim McDowell Multispecialty Center
Danville, Kentucky
11.2024 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
Personal Shopper
Walmart
Danville, Kentucky
11.2023 - 11.2024
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Pick customer's orders
- Sorting orders, and dispensing orders to their car's
Wiring Generators
Denyo
Danville, Kentucky
10.2021 - 11.2022
Team Member
Hitachi Automotive Systems Americas
Harrodsburg, Kentucky
11.2020 - 11.2021
Order Filler
American Greetings
Danville, Kentucky
04.2020 - 11.2020
Assembler
Hobart
Danville, KY
07.2018 - 04.2020
- Record production data such as number of units produced, rejected items.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Test assembled products for accuracy and functionality prior to final packaging.
Overnight Support Manager
Walmart
Danville, Kentucky
10.2017 - 04.2018
- Interfaced with third-party vendors when needed to resolve complex customer inquiries or incidents.
- Investigated any reported violations of company policy or procedure by employees working the overnight shift.
- Worked closely with other teams within the organization to ensure that customers were receiving quality service at all times.
- Provided overnight support for customers, troubleshooting technical issues and resolving customer inquiries.
- Conducted regular performance reviews with team members, providing guidance on how to improve customer service delivery standards.
- Provided coaching and mentoring opportunities for less experienced staff members.
- Resolved escalated issues from customers, providing clear communication regarding resolution of their concerns.
- Maintained accurate records of all activities performed during each shift.
- Performed necessary administrative tasks such as scheduling meetings, preparing documents.
- Organized daily work schedules for team members according to established guidelines.
- Coordinated with other departments to ensure customer satisfaction.
- Checked inventory levels and placed merchandise orders for restocking purposes.
- Coached and trained new employees, offering positive feedback and helpful advice when completing tasks.
- Identified methods to help reduce merchandise loss and integrated strategies into regular store procedures.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Recruited and trained new employees to meet job requirements.
- Helped cover the front-end lunches and breaks.
Overnight Customer Serive Manager
Walmart
Harrodsburg, Kentucky
10.2016 - 10.2017
- Assigning cashiers their locations for the night.
- Scheduling lunches for cashiers and door greeter
- Doing the cash turnover at midnight
- Ensuring the outside and front-end is in excellent shape.
Sales Associate
Walmart
Danville, Kentucky
08.2013 - 10.2016
- Tracked sales performance metrics to identify trends in market place.
- Stocked merchandise
- Put merchandise that not in the correct location and put up returns.
- Greet customers as they came into my departments.
- Sold contract phones, prepaid phones.
Education
High School Diploma -
Mercer County Senior High School
Harrodsburg, KY06-2013
Some College (No Degree) - Medical
Bluegrass Community And Technical College
Lexington, KYSkills
- Computer skills
- Communication skills
- Creating patient profile skills
- De-escalting skills
- Scheduling appointments
Timeline
Office Assistant
Ephraim McDowell Multispecialty Center
11.2024 - Current
Personal Shopper
Walmart
11.2023 - 11.2024
Wiring Generators
Denyo
10.2021 - 11.2022
Team Member
Hitachi Automotive Systems Americas
11.2020 - 11.2021
Order Filler
American Greetings
04.2020 - 11.2020
Assembler
Hobart
07.2018 - 04.2020
Overnight Support Manager
Walmart
10.2017 - 04.2018
Overnight Customer Serive Manager
Walmart
10.2016 - 10.2017
Sales Associate
Walmart
08.2013 - 10.2016
High School Diploma -
Mercer County Senior High School
Some College (No Degree) - Medical
Bluegrass Community And Technical College