Professional Summary
Overview
Work History
Education
Skills
Timeline

Sarah Jordan

Baylor Scott and White
College Station
17
years of professional experience

Dedicated healthcare professional with extensive experience in patient care coordination, administrative support, and healthcare operations. Proven ability to leverage exceptional communication skills for managing patient interactions and facilitating the seamless flow of information. In-depth knowledge of healthcare procedures and administrative protocols ensures efficient service delivery while enhancing patient satisfaction. Recognized for strong teamwork capabilities and adaptability to evolving needs, consistently focused on achieving results that benefit both patients and the organization.

Work History

Patient Services Specialist 2

4 Years 7 Months
Baylor Scott and White | 01.2022 - Current
  • Responsible for direct patient care in check in, scheduling, and documentation of procedures.
  • Responsible for ensuring correct billing and insurance information on file
  • Helping to coordinate between providers, staff, and patients and ensuring quality patient experience.
  • Cross trained on all floors and able to fill in when needed in any position

City Carrier

2 Years
United States Postal Service | 01.2020 - 01.2022
  • Responsible for organizing and delivering to over 2200 addresses daily.
  • In charge of handling customer orders and requests in a timely manner.
  • Responsible for express, time sensitive deliveries, and restricted mail.

Sales Manager

2 Years
Best Western Plus | 01.2018 - 01.2020
  • Created marketing plans for the hotel to increase leads and revenue.
  • Negotiated rates and contracts with national and local businesses.
  • Facilitated corporate partnerships.
  • Presenting quarterly hotel earnings and projected rates

Customer Service Manager

1 Year
Rodney Young Insurance | 01.2013 - 01.2014
  • Handling opening and closing procedures.
  • Arranged for best policy pricing and coverage for clients.
  • Handled financials and statements to ensure sales budgets were met.

Office Manager

3 Years
Beautiful Abilities | 01.2010 - 01.2013
  • Scheduled marketing events for clients and families.
  • Arranged for special events catering to hiring of new talent.
  • Responsible for training new hires and onboarding to reduce turnover.

Education

Associates in Art - Criminal Justice

Blinn College | Bryan, Texas | 05.2012

Skills

Microsoft Office
Word
Excel
Powerpoint
Epic
Solucro

Timeline

Patient Services Specialist 2

Baylor Scott and White
01.2022 - CurrentRead More

City Carrier

United States Postal Service
01.2020 - 01.2022Read More

Sales Manager

Best Western Plus
01.2018 - 01.2020Read More

Customer Service Manager

Rodney Young Insurance
01.2013 - 01.2014Read More

Office Manager

Beautiful Abilities
01.2010 - 01.2013Read More

Blinn College

Associates in Art from Criminal Justice
Read More
Sarah Jordan