Results-oriented professional skilled in customer relationship management and training development. Known for enhancing team performance and ensuring compliance with safety regulations, ready to leverage expertise for improved operational outcomes.
Overview
4
4
years of professional experience
Work History
Supervisor
Southwest Green Houses
Estancia, New Mexico
08.2022 - 04.2026
Managed inventory of plants, tools, and supplies to streamline workflow.
Coordinated daily tasks among team members to optimize team productivity.
Implemented safety protocols to maintain a secure work environment.
Assisted in scheduling and planning crop rotations for efficient production cycles.
Directed and supervised team of 15 employees in daily operations.
Collaborated with other departments to align workflow processes across teams.
Assistant Manager
Delek
Mountainair, New Mexico
11.2021 - 06.2022
Managed customer service inquiries and complaints promptly, ensuring positive customer experiences.
Resolved customer inquiries and complaints, improving satisfaction levels.
Supervised daily operations including scheduling shifts, assigning duties.
Implemented inventory management systems to streamline product tracking processes.
Developed inventory tracking and ordering system, streamlining supply management.
Ensured compliance with safety regulations and company policies.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.