SARAH KIMMEY
14770 64th Way,FL
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Admininstrative Assistant
First Republic Bank
11.2020 - 06.2023
- Loan and Private Banking Assistant
- Created organizational system for pipeline that increased client satisfaction by delivering results in timely and effective manner
- Trained and supported new employees
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Key Leader
Lululemon Athletica
08.2020 - 11.2020
- Developed strong relationships with guests, leading to increased customer satisfaction and repeat business.
- Mentored junior team members, fostering professional growth and skill development.
- Leader on the sales floor of all the employees
Educator
Lululemon Athletica
10.2018 - 08.2020
- Greet guest; create exciting and fun atmosphere
- Educate guest on clothing
- Ensure product is neat and stocked
- Social Media Lead; schedule and create Facebook posts.
King’s Academy Varsity Assistant Volleyball Coach
King's Academy Christian School
07.2018 - 09.2018
- Hitting and Blocking coach
- Handle administrative tasks, sent email blasts
- Lead, organize, and train skills
- Organized weekly meetings with team captains. Training them on leadership and development
- Served as role model for student-athletes by demonstrating integrity, respect, and sportsmanship both on and off court
Assistant Studio Manager
Orange Theory
07.2018 - 10.2018
- Managed and trained front desk staff
- In charge of administrative work
- Created employee's weekly schedules
- Handled commission and pay for employees
- In charge of cancellations and memberships for members
Sales Associate
Orange Theory
12.2017 - 07.2018
- Introduce new members to workout
- Post on social media about upcoming events
- Call, email, and text past and present members
Account Manager
Ship Sticks
05.2019 - 12.2019
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Answered incoming calls and problem solved for clients with delayed and lost golf bags
Education
Bachelor of Arts in Communication -
Palm Beach Atlantic University
West Palm Beach, FL05.2018
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Leadership
- Customer interaction
- Relationship Building
Accomplishments
- Palm Beach Atlantic University Women’s Athlete of the Year, 2016
- Named NCAA Division II Women’s Volleyball First Team All-American, 2016
- Named NCAA Division II Women’s Volleyball Third Team All American, 2015
- Named NCAA Division II Women’s Volleyball Honorable Mention, 2017
- Team Captain, 2017-2018
Timeline
Admininstrative Assistant
First Republic Bank
11.2020 - 06.2023
Key Leader
Lululemon Athletica
08.2020 - 11.2020
Account Manager
Ship Sticks
05.2019 - 12.2019
Educator
Lululemon Athletica
10.2018 - 08.2020
King’s Academy Varsity Assistant Volleyball Coach
King's Academy Christian School
07.2018 - 09.2018
Assistant Studio Manager
Orange Theory
07.2018 - 10.2018
Sales Associate
Orange Theory
12.2017 - 07.2018
Bachelor of Arts in Communication -
Palm Beach Atlantic University
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