Hi, I’m
Sarah Langston
Entreprenuer
San Antonio,TX
Summary
Goal-oriented professional well-versed in corporate communication, sales support and branding. Developed skills in high-pressure operational environments, leading teams to achieve organizational goals and streamline processes. Consistently focused on improving operational efficiency and implementing strategic initiatives. Seeking to transition into new field where these transferable skills can drive success and innovation.
Overview
13
years of professional experience
Work History
Self EmployedTamuning
General Manager of Operations
02.2024 - Current
Job overview
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Instagram & Facebook.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
United AirlinesChicago
International Flight Attendant
03.2012 - 07.2023
Job overview
- Greeted passengers and provided assistance with boarding procedures.
- Assisted passengers with seating arrangements, baggage stowage, and safety instructions.
- Maintained a professional demeanor when dealing with difficult or irate customers.
- Assessed customer feedback to identify areas for improvement in the passenger experience.
- Communicated effectively with pilot staff to ensure passenger needs were met during flight.
- Resolved passenger conflicts and medical emergencies during flights.
Education
Earl Warren High School
05-2005
Skills
- Team oversight
- Emergency management
- Airline operations
- VIP services
- Company culture and values
- Brand promotion
- Administrative tasks
- Verbal and written communication
- Language proficiency
- Marketing
- Disability assistance
- Food and beverage service
- Public interaction
- Conflict mediation
- Business development
- Online marketing and advertising
- Audience targeting
- Sales
- Campaign management
- Community engagement
- Attention to detail
- Interpersonal skills
- Photography and videography
- Marketing analytics
- Content creation
- Brand development and awareness
- Social media and promotions
- Critical thinking
Operations management
Staff development
Business analysis
Logistics management
Employee motivation
Inventory management
Staff management
Team leadership
Schedule management
Customer service
Inventory control
Complex problems analysis
Customer relationship management (CRM)
Accomplishments
- Co-Founder @habibicateringguam now Habibi Mediterranean Delicacy, a catering business turned brick and mortar dine-in popular restaurant in Guam from April 2022-Jan 2025
- Founder & Manager of Operations of a popular Yoga Business in Guam called Booze & Balance from February 2021-February 2023
- Volunteered in Thailand to improve skills as yoga teacher and manager of three studios for three months.
- Social Media Manager for both successful businesses named above for a few years in Guam, USA.
Education and Training
RYT 250 Vinyasa, Hatha, Yin, Acro Yoga Alliance
50 HR Sound Therapy Certification
Timeline
General Manager of Operations
Self Employed
02.2024 - Current
International Flight Attendant
United Airlines
03.2012 - 07.2023
Earl Warren High School
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