Summary
Overview
Work History
Education
Skills
Tennis
Timeline
Generic

Sarah Larson

Nashotah,WI

Summary

During my time as a Restaurant Busser, I learned the ins-and-outs of the food industry. Although this was not my first food industry job, it was my first restaurant job in which a strict code of conduct was to be followed while working; including a professional uniform, specific way of addressing customers, and table set-up. I developed extensive customer service skills during my time at Chenequa Country Club due to its prestigious and selective members and the upstanding service required. Although working at the Country Club has been my longest employer to date, I have experience in seasonal jobs as well, including my time as a middle school basketball coach and a front desk clerk at a local ski hill. These jobs, although short lived, have provided me with a myriad of skills. As a coach of young girls, I learned how cater my coaching to the young players needs and find ways to motivate them. Since it was most of the girls first time playing basketball in a team setting, I prioritized establishing a good sense of belonging to something greater than oneself and a strong foundation of basic basketball skills. The players and I developed a good and healthy relationship over the course of the short season and I plan on returning to help coach them when I am available. In addition, working at the ski hill provided me with a new set of customer service skills. I worked on a customer-need basis, unlike my work as a busser. This taught me how to quickly problem solve and find solutions for the customers questions and needs they approached me with at the front desk. Lastly, my time as a barista/cashier was my first real job experience. I was offered a better paying position at Chenequa Country Club, which is why I stopped working at Golosi Gelato Café. However, the few months I worked at Golosi provided me with countless new lessons of what it means to be a good employee. I learned how to be professional and responsible, as well as how to manage money. I would often work alone, as the shop was small, so I quickly learned how to manage multiple aspects of the business at once. I served the customers food and drinks, maintained a clean and sanitary restaurant, successfully closed the cash drawers at the end of the night, and made sure the shop was ready for the person who was opening in the morning every shift. All in all, these four jobs have provided me with a vast repertoire of work experience and skills.

Overview

1
1
year of professional experience

Work History

Restaurant Busser

Chenequa Country Club
06.2022 - 08.2023
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Trained new staff in bussing and cleaning procedures.

Front Desk Clerk

Ausblick
11.2022 - 03.2023
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Middle School Basketball Coach

Lake Country School
10.2022 - 12.2022
  • Acted as positive role model for team participants and in community.


Cashier/Coffee Barista

Golosi Gelato/cafe`
03.2022 - 06.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

BBA - Management And Human Resources

University of Wisconsin-Madison
Madison, WI
05.2027

Skills

  • Pre-Bussing Operations
  • Food Sanitation
  • Food Waste Disposal
  • Heavy Lifting
  • Special Events
  • Time Management
  • Checking Guests In and Out
  • Cash Handling
  • Customer Service
  • Team Bonding
  • Character Building
  • Athlete Engagement

Tennis

I have only been playing tennis for about three years, but it has added to my life physically and socially. I have spent lots of time meeting new people and connecting with friends on the tennis court while also benefiting my physical health. It has been a great way for me to socialize and move my body throughout these last three years.

Timeline

Front Desk Clerk

Ausblick
11.2022 - 03.2023

Middle School Basketball Coach

Lake Country School
10.2022 - 12.2022

Restaurant Busser

Chenequa Country Club
06.2022 - 08.2023

Cashier/Coffee Barista

Golosi Gelato/cafe`
03.2022 - 06.2022

BBA - Management And Human Resources

University of Wisconsin-Madison
Sarah Larson