Sarah Lehrer
Liverpool
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
17
17
years of professional experience
2016
2016
years of post-secondary education
Work History
Busser
Pancho & Lefty's
Kailua-Kona
09.2025 - 01.2026
- Cleared and set tables quickly for incoming guests.
- Assisted servers by delivering food and drinks efficiently.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Monitored dining area for guest needs and addressed requests promptly.
Host
Kona Brewing
Kailua-Kona
02.2025 - 09.2025
- Greeted and seated guests promptly to ensure a welcoming experience.
- Managed waitlists efficiently to optimize table turnover and guest flow.
- Communicated daily specials and menu items to enhance guest knowledge.
- Assisted in training new hosts on procedures and customer service standards.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Dishwasher
Kenziee's
Cicero
09.2024 - 12.2024
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dirty dishes for efficient washing and drying processes.
- Assisted kitchen staff by providing clean dishes and utensils promptly.
Host
Stage House Tavern
Somerset
05.2024 - 06.2024
- Greeted and seated guests promptly to ensure a welcoming experience.
- Managed waitlists efficiently to optimize table turnover and guest flow.
- Communicated daily specials and menu items to enhance guest knowledge.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Packer
Amazon
Liverpool
05.2023 - 11.2023
- Packaged customer orders accurately and efficiently for timely shipment.
- Inspected products for quality and ensured proper packaging methods were used.
- Operated packing machinery and maintained cleanliness of work area.
Housekeeper
Sky Armory
Syracuse
04.2021 - 08.2021
- Maintained cleanliness of venue floors to ensure a welcoming environment.
- Organized and restocked cleaning supplies for efficient daily operations.
- Performed deep cleaning tasks in common areas to uphold facility standards.
Baker
Tops Friendly Markets
Syracuse
09.2019 - 11.2019
- Prepared various baked goods following standardized recipes and procedures.
- Operated ovens and mixers to ensure consistent product quality.
- Monitored inventory levels of ingredients and supplies for timely restocking.
Dishwasher/Janitor
Good Uncle
Syracuse
09.2017 - 09.2018
- Maintained cleanliness of dishware and kitchen equipment throughout service shifts.
- Operated commercial dishwashing machinery efficiently to ensure timely cleaning.
- Sorted and organized dirty dishes for optimal washing workflow.
Host
Cowboy Saloon
Syracuse
09.2016 - 06.2017
- Greeted and seated guests promptly to ensure a welcoming experience.
- Managed waitlists efficiently to optimize table turnover and guest flow.
- Communicated daily specials and menu items to enhance guest knowledge.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Lead Host
TGI Friday's Restuarant
Syracuse
09.2015 - 02.2017
- Managed guest seating and waitlist organization efficiently.
- Trained new hosts on customer service protocols and restaurant systems.
- Coordinated with servers to ensure timely guest service and satisfaction.
- Oversaw cleanliness and readiness of host stand area for incoming guests.
- Collaborated with management to streamline hosting processes and improve efficiency.
- Trained new hosts on company policies, procedures, and customer service standards.
- Performed opening and closing duties such as setting up the dining area and restocking supplies as needed.
Host
Outback Steakhouse
Syracuse
06.2013 - 06.2014
- Greeted and seated guests promptly to ensure a welcoming experience.
- Managed waitlists efficiently to optimize table turnover and guest flow.
- Communicated daily specials and menu items to enhance guest knowledge.
Paper Route Carrier
Pennysaver
Syracuse
06.2009 - 06.2010
- Delivered newspapers daily, ensuring timely distribution to assigned routes.
- Organized and sorted daily newspaper deliveries for efficient route planning.
- Communicated with customers to address inquiries and resolve delivery issues.
Education
Massage Therapy - Massage
Onondaga School of Therapeutic Massage
Syracuse, NY 09.2019 - 06.2021
Henninger High School
Syracuse, NYSkills
- Table setting
- Food delivery
- Cleaning protocols
- Guest service
- Attention to detail
- Reliability and punctuality
- Safety awareness
- Restaurant industry expertise
Timeline
Busser
Pancho & Lefty's
09.2025 - 01.2026
Host
Kona Brewing
02.2025 - 09.2025
Dishwasher
Kenziee's
09.2024 - 12.2024
Host
Stage House Tavern
05.2024 - 06.2024
Packer
Amazon
05.2023 - 11.2023
Housekeeper
Sky Armory
04.2021 - 08.2021
Baker
Tops Friendly Markets
09.2019 - 11.2019
Massage Therapy - Massage
Onondaga School of Therapeutic Massage
09.2019 - 06.2021
Dishwasher/Janitor
Good Uncle
09.2017 - 09.2018
Host
Cowboy Saloon
09.2016 - 06.2017
Lead Host
TGI Friday's Restuarant
09.2015 - 02.2017
Host
Outback Steakhouse
06.2013 - 06.2014
Paper Route Carrier
Pennysaver
06.2009 - 06.2010
Henninger High School