SARAH LIZZI
Clermont,FL
Summary
Motivated and adaptable leader with hands-on experience as a Starbucks Supervisor and Hollister Assistant Manager. Recognized for delivering exceptional customer service, coaching high-performing teams, and keeping operations running smoothly during peak hours. Brings strong communication skills, attention to detail, and a commitment to creating a positive guest experience.
Overview
10
10
years of professional experience
Work History
Supervisor
Starbucks
Winter Garden, Florida
07.2021 - Current
- Managed multiple tasks during busy periods while maintaining quality and speed
- Provided friendly and efficient customer service in a high-volume café environment
- Memorized drink recipes and customized orders quickly and accurately
- Teamwork & Communication
- Trained new employees on procedures and customer service standards
Assistant Manager
Hollister. Co
Altamonte/ Sanford, FL
09.2016 - 07.2021
- Assisted with recruiting, interviewing, onboarding, and training new team members.
- Create schedules for my part time staff.
- Led and supported a team of 30 associates by coaching, delegating tasks, and fostering a positive, high-performance work environment.
- Monitored sales metrics and implemented strategies to drive revenue and meet targets
- Trained new employees on customer service, operational tasks, and brand standards.
Education
Bachelor's of Arts - Interdisciplinary Studies, Business Management
University of Central Florida
05-2024
Associates of Arts - Business
Valencia College
Orlando, FL05-2021
Skills
- Team leadership, coaching, and staff development
- Inventory control, shipment processing & stockroom organization
- Meeting and exceeding daily/weekly sales goals
- Time management and multitasking
- Scheduling and labor management
- High-level customer experience in fast-paced environments
Volunteer Experience
Ronald McDonald Housing, 2019.
- Assisted with organizing, packing, and distributing food to individuals and families in need.
- Helped sort donations, rotate stock, and maintain a clean, safe pantry environment.
Timeline
Supervisor
Starbucks
07.2021 - Current
Assistant Manager
Hollister. Co
09.2016 - 07.2021
Bachelor's of Arts - Interdisciplinary Studies, Business Management
University of Central Florida
Associates of Arts - Business
Valencia College