Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Front Desk Attendant/Supervisor
Around The Clock Fitness
08.2021 - 02.2023
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Conducted guided tours and informed guests about programs offered.
Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
Managed customer transactions, updated files, processed registrations and maintained public records.
Answered customer telephone calls promptly and appropriately handled needs.
Softball Umpire
USA Softball
02.2013 - 04.2021
Discussed rules, game expectations and potential field hazards with each coach prior to starting gameplay.
Followed game activity with keen eye to make judgments and calls correctly.
Officiated softball games to maintain standards of play and to maintain participation with established rules.
Mediated conflicts and discussed fan and participant infractions with coaches prior to executing disciplinary action.
Attended staff training and continuing education schedule by umpire coordinator to remain current with league expectations.
Education
Bachelor of Science - Nursing
Nova Southeastern University
Fort Myers, FL
12.2023
Bachelor of Science - Public Health (Occupational Health And Safety)
California State University, Sacramento
Sacramento, CA
05.2022
Skills
Constructive Feedback
HIPAA Guidelines
Keenness
Childcare Settings
Conflict Management
Written and Oral Communications
Time Management
Microsoft Applications
Timeline
Front Desk Attendant/Supervisor
Around The Clock Fitness
08.2021 - 02.2023
Softball Umpire
USA Softball
02.2013 - 04.2021
Bachelor of Science - Nursing
Nova Southeastern University
Bachelor of Science - Public Health (Occupational Health And Safety)