Sarah Losoya
Dallas,TX
Summary
Seven years of customer service experience combined with two years in management fostered strong community engagement skills. Adaptability in dynamic environments enhances problem-solving capabilities. Diverse work history contributes to a broad skill set, enabling innovative solutions to challenges.
Overview
11
11
years of professional experience
Work History
Forklift Operator
FedEx Freight
Irving, TX
11.2022 - Current
- Transporting up to 50 freight handle units per trailer to their destination safely and efficiently.
- Accurately documented freight conditions and inventory in company database systems.
- Maintained attention to detail and safety while managing high-volume operations.
Assistant Manager
FedEx Ground Vanline
Dallas, TX
07.2020 - 10.2022
- Assisted in supervising and supporting a team of ten employees in a fast-paced environment.
- Trained and mentored new hires, contributing to improved employee retention.
- Maintained accurate records and adapted quickly to new database and workflow systems.
- Demonstrated strong organization, leadership, and problem-solving skills during periods of frequent management change.
Library Assistant
Edgewood ISD
San Antonio, TX
08.2018 - 08.2019
- Organized and maintained library collections using the Dewey Decimal System to ensure accessibility for students and staff.
- Assisted patrons in locating materials and navigating library resources with patience and enthusiasm.
- Supported school-wide literacy initiatives, including Book Fair events and reading programs.
- Designed creative artwork and displays to promote library services and student engagement.
- Helped create a welcoming library layout that encouraged independent exploration and reading.
Bartender/Server
Longhorn Steakhouse
San Antonio, TX
03.2015 - 08.2019
- Delivered exceptional customer service in a high-volume environment.
- Built positive relationships with diverse customers and resolved concerns professionally.
- Trained and coached over 20 employees; responsible for opening and closing procedures.
Education
Bachelor of Arts - Technology, and Communications
University of Texas at Dallas
Richardson, TXAssociate of Arts -
Palo Alto College
San Antonio, TXSkills
- Customer Service
- Collaboration & Team Leadership
- Information Retrieval
- Creative Ideation
- Technologically Proficient
- Multitasking & Adaptability
- Communication (Written & Verbal)
Achievements And Community Involvement
- Member, National Society of Leadership and Success
- Team Creator, UTD ATEC 48-Hour Animation Blitz
- House Leader for an international teen youth group during a six-month cultural retreat in Argentina
- Artwork featured in Eleven Reviews, Vol. 2, Issue 2 (Spring 2016)
Systems And Softwares
- Project Management Software: Word, Excel, PowerPoint, Outlook & Shotgun
- Creative Software: Photoshop, Illustrator, After Effects, Premiere Pro &Fresco
- Logistical Database Systems: Business Objects, Vision PSD, Citrix Workplace & TMS
Timeline
Forklift Operator
FedEx Freight
11.2022 - Current
Assistant Manager
FedEx Ground Vanline
07.2020 - 10.2022
Library Assistant
Edgewood ISD
08.2018 - 08.2019
Bartender/Server
Longhorn Steakhouse
03.2015 - 08.2019
Bachelor of Arts - Technology, and Communications
University of Texas at Dallas
Associate of Arts -
Palo Alto College