Sarah Lozano
Corsicana,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Home Depot. Skilled in money handling and customer service, showcasing reliability and a strong work ethic. Achieved consistent productivity goals, exceeding expectations through effective organizational abilities and a commitment to quality and efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Packer Associate
Kohls Warehouse Distribution
07.2021 - 01.2023
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
Customer Service Representative
Walgreens
04.2020 - 11.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
No Degree - Medical Secretary
Medical Professional Institute LLC
Ennis, TX06.2024
High School Diploma -
Crosswinds High School
Grand Prairie, TX05.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling
- Cleaning and sanitizing
- Organizational abilities
- Reliability and punctuality
- Honest and Dependable
- Reliable and Responsible
Timeline
Cashier
Home Depot
04.2024 - Current
Packer Associate
Kohls Warehouse Distribution
07.2021 - 01.2023
Customer Service Representative
Walgreens
04.2020 - 11.2020
No Degree - Medical Secretary
Medical Professional Institute LLC
High School Diploma -
Crosswinds High School
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