SARAH LUKE
Theriot,La
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Start Corporation
Houma, Louisiana
07.2025 - Current
- Schedule coordinating
- Checking in/out patients
- Directing patients to correct facility/department
- Dental insurance verification
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Receptionist
Louisiana Dental Center
Houma, La
02.2018 - 07.2025
- Provided typing, word processing, and clerical support and assisted with special projects.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Verified insurance for patients.
- Used sign-in sheets and other check-in procedures to track visitors on premises.
- Assisted in resolving customer complaints and disputes.
- Handled cash and credit card payments with accuracy.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Handled frequent work process interruptions with flexibility and poise.
Education
Associate of Applied Science - OFFICE SYSTEMS
Fletcher Technical Community College
Schriever, La 08.2015 - 12.2017
Hahnville High School
Boutte, LASkills
- Document Control
- Mail Handling
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Sorting and Labeling
- Telephone Skills
- Microsoft Office
- Organization Skills
- Reminder Calls
- Information Protection
- Reception Desk Management
- Answer Telephone Calls
- Call Screening
- Greet Visitors
Certification
Accounting
References
References available upon request
Awards
- Hahnville High School Homecoming Queen 2014
- Hahnville High School Prom Queen 2015
- Hahnville High School 'Miss HHS' 2015
- Missionette of the Year 2005
Timeline
Administrative Assistant
Start Corporation
07.2025 - Current
Receptionist
Louisiana Dental Center
02.2018 - 07.2025
Associate of Applied Science - OFFICE SYSTEMS
Fletcher Technical Community College
08.2015 - 12.2017
Hahnville High School