Sarah marshall
Gainesville
Summary
Dynamic 911 Dispatcher with extensive experience at White County Sheriff's Office, adept at managing high-pressure situations and delivering exceptional customer service. Proven ability in critical thinking and active listening, ensuring timely emergency response and effective communication with first responders. Skilled in computer-aided dispatch systems, enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
911 Dispatcher
White County Sheriff's Office
01.2023 - 03.2024
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
911 Dispatcher
Lumpkin County Sheriff's Office
05.2022 - 01.2023
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Georgia State Patrol Dispatcher
Georgia Department Of Public Safety
06.2021 - 01.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Education
Homeschooled
Georgia Cyber Academy Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
Timeline
911 Dispatcher
White County Sheriff's Office
01.2023 - 03.2024
911 Dispatcher
Lumpkin County Sheriff's Office
05.2022 - 01.2023
Georgia State Patrol Dispatcher
Georgia Department Of Public Safety
06.2021 - 01.2022
Homeschooled
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