Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Sarah Mayer

Bardstown,KY

Summary

Dedicated Expanded Functions Dental Assistant with extensive experience in dental procedures and patient care. Proven ability to assist in complex dental treatments while ensuring high levels of patient satisfaction. Expertise in office management and streamlining operations to enhance efficiency. Strong communication skills foster positive patient interactions and education.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Mortenson Dental Partners
Louisville, US
01.2023 - 05.2024
  • Handled inbound calls to assist patients in scheduling appointments at dental offices.
  • Answered telephone promptly and professionally to enhance patient experience.
  • Returned calls and checked messages within expected time frames.
  • Maintained quality standards while meeting minimum expectations consistently.
  • Accurately scheduled and canceled appointments, ensuring correct patient data entry.
  • Followed scheduling guidelines to optimize profitability for dentists and hygienists.
  • Fostered positive team relationships through effective communication with coworkers.

Hygiene Assistant/Office Coordinator

Klein Family Dental
Louisville, US
01.2022 - 06.2022
  • Assisted lead hygienist with room setup, charting, note writing, and auditing.
  • Performed patient checkouts and scheduled appointments efficiently.
  • Conducted x-rays including FMX and panoramic imaging as required.

Clinic Manager

Adrio Orthodontics/Periodontics
Louisville, US
05.2015 - 10.2017
  • Assist the periodontist during dental procedures
  • Prepare and sterilize dental instruments
  • Provide patient education on periodontal disease and oral hygiene
  • Take dental radiographs/x-rays
  • Make impressions of patients’ teeth for study casts
  • Handle laboratory duties such as pouring and trimming models
  • Assist Orthodontists during orthodontic procedures, including the application of braces and other orthodontic appliances
  • Provide oral care instructions to patients, and educate them about the correct use of orthodontic appliances
  • Monitor patients’ progress and keep accurate treatment records
  • Make adjustments to braces and other orthodontic appliances as instructed by the Orthodontist
  • Order and maintain inventory of orthodontic supplies

EDDA/Polishing/Front Desk Assistant

Children's Special Care Dentistry
Louisville, US
03.2011 - 04.2015
  • Performed amalgam and resin fillings, ensuring quality and patient comfort.
  • Executed coronal polishing procedures to maintain oral hygiene standards.
  • Supported administrative tasks including filing, billing, and appointment scheduling.
  • Managed supply ordering to maintain adequate inventory levels.

Chair Side Assistant

State of the Art Dentistry
Louisville, US
03.2010 - 03.2011
  • Executed surface fillings, temporary restorations, crowns, bridges, dentures, root canal treatments, and grafting.
  • Managed ordering processes and controlled budgeted billing efficiently.

Education

Diploma - Dental Assisting

ATA Career Education College
Louisville, KY
05.2009

Skills

  • Microsoft Office applications
  • Scheduling and management
  • Chairside assisting and dental support
  • Laboratory and office management
  • Medical imaging and documentation
  • Infection control and training
  • Patient assessment and care
  • Insurance verification and coding
  • Customer service and relations
  • Technical support and troubleshooting
  • Communication skills and phone etiquette
  • Sales and retail experience
  • Budgeting and financial oversight
  • Supervisory experience in healthcare

Certification

  • Edda, coronal polishing, 06/01/24
  • CPR Certification, 06/01/24
  • Driver's License
  • EFDA Certification
  • Dental Specialties X-Ray Certified, 2009
  • OSHA Certified, 2012

Additional Information

EDDA Radiology Lab, Coronal Polishing Impression & Fillings, CPR Certified Patient Charting, Anatomy Billing and Insurance, Temporaries

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Patient Service Representative

Mortenson Dental Partners
01.2023 - 05.2024

Hygiene Assistant/Office Coordinator

Klein Family Dental
01.2022 - 06.2022

Clinic Manager

Adrio Orthodontics/Periodontics
05.2015 - 10.2017

EDDA/Polishing/Front Desk Assistant

Children's Special Care Dentistry
03.2011 - 04.2015

Chair Side Assistant

State of the Art Dentistry
03.2010 - 03.2011

Diploma - Dental Assisting

ATA Career Education College

Similar Profiles

CREATE PROFILE