Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Miller

Everett,WA

Summary

Professional hospitality expert with significant experience in crafting high-quality beverages and ensuring customer satisfaction. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in mixology, inventory management, and guest relations, with reliable and flexible approach.

Overview

12
12
years of professional experience

Work History

Lead Bartender

Soundview Tavern
04.2022 - 10.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

The Clubhouse Bar & Grill
04.2019 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

The Channel Marker
02.2013 - 04.2019
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

Associate - Business Technology

Everett Community College
Everett, WA
06-2013

Skills

  • Mixology
  • Memory
  • Superior customer service
  • POS Systems

  • Cash Handling
  • Calm under pressure
  • Teamwork

References

Available upon request

Timeline

Lead Bartender

Soundview Tavern
04.2022 - 10.2024

Bartender

The Clubhouse Bar & Grill
04.2019 - 11.2022

Bartender

The Channel Marker
02.2013 - 04.2019

Associate - Business Technology

Everett Community College
Sarah Miller