Sarah Miller
Lincoln,NE
Summary
Process-driven professional with hands-on experience in a high-volume retail environment at Menards, emphasizing accuracy, organization, and adherence to established procedures. Experienced in managing competing priorities while maintaining high standards, with a strong interest in applying these skills in a clinical research or laboratory setting.
Overview
5
5
years of professional experience
Work History
Sales Associate
Menards
Lincoln Nebraska
05.2021 - Current
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Collaborated with team members to create visually appealing merchandise displays that increased customer engagement.
- Advised customers on selecting building materials for over 40 projects weekly, ensuring their needs were met, while organizing inventory for quick access.
- Supported residential and small-scale construction projects by guiding customers through material selection (lumber, fasteners, concrete mixes), interpreting project needs, and ensuring accurate order fulfillment.
- Demonstrated strong multitasking and prioritization skills by balancing customer assistance with ongoing department responsibilities, ensuring both service quality and operational consistency
- Trained new staff on customer service protocols and operational procedures to promote team effectiveness.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Biological Sciences
University of Nebraska Lincoln
Lincoln, Nebraska 05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Critical thinking
- Microscopy techniques
- Sample preparation
- Laboratory safety protocols
- Interpersonal and written communication
- Microbiology techniques
- Research and documentation
- Medical terminology
2X Team member of the month and service hero
Recognized at Menards as both Team Member of the Month and a Service Hero Award recipient for consistently delivering high-quality performance, strong attention to detail, and the ability to balance customer needs with department responsibilities in a fast-paced environment.
Timeline
Sales Associate
Menards
05.2021 - Current
Bachelor of Science - Biological Sciences
University of Nebraska Lincoln