SARAH MOHAMED
Austin,TX
Summary
Detail-oriented and highly organized Assistant Property Manager with over 4 years of experience in residential property management. Deeply goal driven real estate professional. Proven track record in enhancing tenant satisfaction, managing maintenance requests, and overseeing leasing operations. Proficient in property management software, financial reporting, and regulatory compliance. Strong communicator and problem-solver with a commitment to ensuring efficient property operations and fostering positive tenant relationships.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
RPM
10.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Assistant Property Manager
Lynd
05.2024 - 09.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Escalated major issues to property manager for immediate remediation.
Assistant Property Manager
Lynd
05.2021 - 05.2024
- Assist the Property Manager in day-to-day operations, including overseeing property inspections and ensuring that property management procedures are followed
- Aid in the preparation and monitoring of the property's budget, track expenses, and process invoices/expenses in OPs
- Managed 412 units, coordinate maintenance and repair requests, conduct property inspections, and ensure that maintenance issues are addressed promptly
- Oversee rent collection processes, manage accounts receivable, and property manager with financial reporting and budgeting
Leasing Consultant
Lynd
03.2021 - 05.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
Associate of Arts - Sociology
Tarrant County College District
Fort Worth, TX05.2020
Skills
- Knowledge of lease agreements
- Knowledge of lease renewals
- Knowledge of lease terminations
- Proficiency in One-site
- Proficiency in real page OPS
- Knowledge of processing payments
- Knowledge of AME
- Knowledge of Pre-close
- Knowledge of petty cash reconciliation
- Knowledge of pricing module
- Administrative support
- Fair housing regulations
Real Estate License
A highly motivated and driven real estate professional with a proven track record of helping clients but, sell, lease, and rent properties. Skilled in conducting market analysis. Negotiation deals and providing exceptional customer service. Adept of guiding clients through the complexities of real estate, ensuring smooth transition from start to finish. Strong knowledge of local market trends,property values,and legal requirements. Excellent communication, organizational, and problem solving skills. With a passion for delivering tailored solutions to meet clients needs.
Timeline
Assistant Property Manager
RPM
10.2024 - Current
Assistant Property Manager
Lynd
05.2024 - 09.2024
Assistant Property Manager
Lynd
05.2021 - 05.2024
Leasing Consultant
Lynd
03.2021 - 05.2021
Associate of Arts - Sociology
Tarrant County College District
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