TAYLOR GALLEGOS

• Lead leasing staff on all daily procedures and practices
• Hired and trained new leasing agents and managers
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
• Streamlined rent collection process for improved cash flow and reduced delinquencies.
• Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
• Built strong relationships with local businesses, fostering partnerships that supported community events and enhanced property reputation.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.

• Increased leasing rates by implementing innovative marketing strategies and conducting thorough market research.
• Developed and executed promotional campaigns for property listings, resulting in higher visibility and greater interest from potential tenants.
• Managed social media accounts to promote the property, driving online engagement and attracting new leads.
• Analyzed competitor pricing strategies, adjusting rental rates accordingly to remain competitive within the market by completing a weekly comp report & market surveys
• Mentored leasing agents, providing guidance and support to enhance their professional development and performance outcomes.

-Train new and current community assistants on daily tasks, leasing (in both admin and marketing aspects), and
customer service
-Assist managers with administrative, clerical, and
business correspondence
-Generate leases for renewing tenants and new applicants
-Create both digital and physical marketing material to
increase sales and resident retention
-Manage digital and physical office records using Entrata
systems to track trends and report metrics
-Track prospects, leads, and applicants by responding to
inquires in a timely manner to increase leasing sales
-Increase occupancy and retainment rates with improved
marketing and tenant relations strategies

Generated leases for renewing tenants and new
applicants
Marketed via social media platforms including Instagram,
Facebook, & TikTok
Managed digital and physical office records using both
Yardi and Entrata systems to track trends and report metrics.
Tracked prospects, leads, & applicants by responding to
inquiries in a timely manner to increase leasing sales.
Increased occupancy and retainment rate with improved
marketing and tenant relation strategies.
Supported work of management and fellow staff with
administrative assistance on clerical needs and business
correspondence.
Participated in 3 seasons of turnover by preparing units
for future tenants

Maintained customer satisfaction with timely table
check-ins to assess food and beverage needs.

Kept server areas clean and stocked to increase
efficiency while working tables.

Greeted new customers, discussed specials and took
drink orders.