Sarah Morocho Leon
Richfield,MN
Summary
Positive Shift Leader at Sweet Paris with proven expertise in cash handling and team coaching. Recognized for customer satisfaction through effective conflict resolution and problem-solving. Bilingual communicator at motivating teams to exceed sales targets while maintaining food safety standards. Committed to creating a positive and productive work environment.
Overview
6
6
years of professional experience
Work History
Shift Leader
Sweet Paris
Bloomington, MN
02.2024 - 12.2024
- Maintained cleanliness and organization of the work area to meet company standards.
- Resolved customer complaints to maintain a high level of satisfaction.
- Coached team members to increase productivity and reduce workplace accidents.
- Counted cash on hand at shift change and closing to determine shortages or overages.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Customer Service Representative
Sierra
Roseville, MN
01.2019 - 02.2020
- Organized shelves and displays to maintain an organized appearance of the store.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Help by cashiering when the checkout line was long
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves with incoming goods from delivery trucks as needed.
Education
High School Diploma -
Roseville Area High School
Roseville07-2022
Skills
- Cash handling
- Food safety
- Inventory management
- Team coaching
- Sales promotion
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Organizational skills
- Team motivation
- Active listening
- Creative problem solving
- Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Shift Leader
Sweet Paris
02.2024 - 12.2024
Customer Service Representative
Sierra
01.2019 - 02.2020
High School Diploma -
Roseville Area High School
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