Sarah Newnum
Harry and Izzy’s
Zionsville,IN
13
years of professional experience
Customer-focused sales and hospitality professional with 10 years of experience in fine dining and guest services. Skilled in relationship building, consultative selling, upselling, and delivering exceptional customer experiences. Proven ability to anticipate client needs, recommend products and services, and drive revenue while maintaining the highest standards of professionalism. Strong communication, interpersonal, and problem-solving skills, with a passion for building lasting client relationships, exceeding sales goals, and contributing to team success.
Work History
Server and Shift Supervisor
10 Years 5 Months- Uphold company standards by delivering outstanding service.
- Train new bartenders and servers.
- Build and maintain strong customer relationships.
Inside Sales Representative
3 Years 7 Months- Identify and prospect potential customers in the HVAC industry, including contractors, builders, and property owners
- Build and maintain strong relationships with existing and new customers to promote customer loyalty and repeat business
- Prepare and deliver compelling sales presentations and proposals to potential clients
- Negotiate and close sales deals while following company pricing and profitability guidelines
- Collaborate with internal teams, such as installation and customer service, to ensure smooth project execution and customer satisfaction
- Stay up-to-date with industry trends, products, and competitors to effectively position our offerings in the market
Server
2 Years 10 Months- Trained new servers to meet company standards.
- Regularly opened and closed the restaurant.
- Provided detailed food and drink descriptions with extensive wine and liquor knowledge
Education
Bachelor’s - Elementary Education
Skills
Sales knowledge
Industry and market insights
Product knowledge
Prospecting skills
Upselling and cross-selling abilities
Strategy planning and implementation
Negotiating prowess
Change management
Emotional intelligence and empathy
Timeline
Inside Sales Representative
Service Plus Heating and Cooling
01.2022 - 08.2025Read More
Server and Shift Supervisor
Harry and Izzy’s
05.2016 - CurrentRead More
Server
Ruth’s Chris
08.2013 - 06.2016Read More
Purdue University
Bachelor’s from Elementary Education
Read More