Sarah Niebuhr
Tulsa
Summary
Dynamic professional with a proven track record in guest relations at Cherokee Nation Businesses - Hard Rock. Adept at reservation management and detail-oriented problem-solving, I excel in enhancing guest satisfaction and fostering teamwork. Recognized for initiative-taking and effective time management, I consistently deliver exceptional service and maintain accurate records.
Overview
5
5
years of professional experience
Work History
Hotel Front Desk Agent
Cherokee Nation Businesses - Hard Rock
Catoosa, OK
12.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and resolve inquiries.
- Managed check-in and check-out processes efficiently, ensuring swift guest transitions.
- Utilized property management system to maintain accurate reservation records and billing information.
- Assisted in coordinating guest requests with housekeeping and maintenance departments for prompt service delivery.
- Handled cash transactions and processed payments accurately, adhering to financial procedures.
Childcare Teacher
The Hangout Tulsa's Premier Childcare Center
Tulsa, OK
02.2022 - 03.2023
- Developed engaging lesson plans to foster children's cognitive and emotional growth.
- Facilitated daily activities that promote social skills and teamwork among children.
- Implemented behavior management techniques to encourage positive interactions in classroom settings.
- Compiled accurate daily progress reports to ensure seamless handoffs and consistent care
Stow Associate
Amazon.com Fulfillment Center
Tulsa, OK
07.2021 - 02.2022
- Stowed products efficiently to maximize warehouse space and streamline retrieval processes.
- Collaborated with team members to maintain optimal inventory levels and minimize discrepancies.
- Operated handheld scanners to track items accurately within the fulfillment system.
- Assisted in training new associates on safety protocols and stowing procedures.
Education
Associate of Applied Science - Business Management
Tulsa Community College
Tulsa, OK12-2025
Associate of Applied Science - Paralegal Studies
Herkimer County Community College
Herkimer, NY08-2020
Skills
- Guest relations
- Initiative-taking
- Reservation management
- Teamwork orientation
- Microsoft office
- Problem-solving skills
- Detail-oriented
- Time management
- Record keeping
Timeline
Hotel Front Desk Agent
Cherokee Nation Businesses - Hard Rock
12.2025 - Current
Childcare Teacher
The Hangout Tulsa's Premier Childcare Center
02.2022 - 03.2023
Stow Associate
Amazon.com Fulfillment Center
07.2021 - 02.2022
Associate of Applied Science - Business Management
Tulsa Community College
Associate of Applied Science - Paralegal Studies
Herkimer County Community College