Sarah Nink
Shorewood,IL
Summary
Experienced with building and maintaining client relationships, ensuring satisfaction and loyalty. Utilizes strong communication skills to address and resolve client concerns effectively.
Overview
10
10
years of professional experience
Work History
Client Relations Specialist
Physicians Immediate Care
08.2018 - 12.2024
- Established rapport with established customers during sales calls, leading to increased use of statewide clinics
- Logged call information and solutions provided into internal database.
- Built strong relationships with clients through effective communication and ensuring their needs were met.
Clinical Research Assistant
Saint Joseph Medical Center
02.2016 - 08.2018
- Managed updates and input for patient information database.
- Coordinated with teams to facilitate smooth communication between clinicians and support staff.
- Streamlined data collection processes for improved accuracy and efficiency for insurance companies.
Associate Books & Bags
Rivcott Cotton Gin
05.2015 - 11.2015
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Packaged cotton samples for classification to be sold internationally.
Patient Service Representative
Heart Care Centers of Illinois
07.2014 - 03.2015
- Handled sensitive patient concerns with professionalism.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
Bachelor of Arts - Public Relations
Lewis University
Romeoville, IL12-2010
Skills
- Problem-solving
- Multi-line phone talent
- Active listening
- Scheduling
Timeline
Client Relations Specialist
Physicians Immediate Care
08.2018 - 12.2024
Clinical Research Assistant
Saint Joseph Medical Center
02.2016 - 08.2018
Associate Books & Bags
Rivcott Cotton Gin
05.2015 - 11.2015
Patient Service Representative
Heart Care Centers of Illinois
07.2014 - 03.2015
Bachelor of Arts - Public Relations
Lewis University
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