Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah O'Dwyer

West Palm Beach,FL

Summary


Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

The Meeting House
06.2024 - 10.2024
  • Delivered exceptional dining experiences by providing prompt, friendly service to guests
  • Accurately took food and drink orders, ensuring attention to dietary restrictions and preferences
  • Communicated effectively with kitchen staff to ensure timely preparation and delivery of meals
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards
  • Managed cash and credit transactions, processing payments efficiently and accurately
  • Assisted in training new servers, fostering a collaborative team environment
  • Handled customer inquiries and complaints with professionalism, resulting in positive resolutions.

Server

Duke’s
06.2024 - 10.2024
  • Delivered exceptional dining experiences by providing prompt, friendly service to guests
  • Accurately took food and drink orders, ensuring attention to dietary restrictions and preferences
  • Communicated effectively with kitchen staff to ensure timely preparation and delivery of meals
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards
  • Managed cash and credit transactions, processing payments efficiently and accurately
  • Assisted in training new servers, fostering a collaborative team environment
  • Handled customer inquiries and complaints with professionalism, resulting in positive resolutions.

Server

Sandy James
09.2022 - Current
  • Gathered together all supplies needed for each event & efficiently set up event space
  • Served food and beverages to guests while remaining conscious of dietary restrictions based on religion or health
  • Liaised between event manager or catering manager and the serving staff to maintain appropriate levels of food and drink at all times, and uphold guest/client satisfaction
  • Assisted in the driving of the company catering van, as required, and executed closing duties to ensure satisfaction of the client.

House Manager

Private Residence
08.2023 - 07.2024
  • Managed and organized all household appointments, including maintenance services, deliveries, and family commitments
  • Implemented and maintained efficient household organization systems, and inventory management
  • Maintained high standards of cleanliness and organization throughout the residence
  • Assisted with organizing children schedules and childcare
  • Collaborated on diverse household projects, including improvement planning and maintenance, admin support, and miscellaneous projects
  • Responsible for various errands; pharmacy pickups, grocery shopping, shipping packages, etc
  • Responsible for household meal preparation, and daily meals for principals.

Education

Bachelor of Arts - Sociology

University At Albany
Albany, NY
05-2020

Skills

  • Toast POS
  • Union POS
  • Order Management
  • Customer Service
  • Wine service
  • Table resetting
  • Table Bussing

Timeline

Server

The Meeting House
06.2024 - 10.2024

Server

Duke’s
06.2024 - 10.2024

House Manager

Private Residence
08.2023 - 07.2024

Server

Sandy James
09.2022 - Current

Bachelor of Arts - Sociology

University At Albany
Sarah O'Dwyer