Sarah Ortega

Supervised a crew of 80 union employees in a high-volume, fast- paced distribution center that serviced over 120 grocery stores in Southern and Central California. Implemented lean manufacturing principles to maximize warehouse layout and improve overall metrics. Implemented safety photocells resulting in 25% accident reductions in workplace.

• Heavily involved in hiring process, new hire orientation, and equipment training certification
• Issued and tracked performance, attendance, and company policy discipline within Human Resource deadline
• Evaluate team member performance and productivity, provide feedback and implemented corrective action plans
• Analyze departments metrics for the current period and flex necessary categories (I.e. Overtime, warehouse cost adjustments, downtime, and production)
• Communicated with four departments by organizing nightly schedule, trailer issues, or store issues
• Worked closely with Risk Management by conducting monthly Warehouse Safety Inspections followed by Warehouse Safety Meetings
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed inventory levels to meet customer demand and prevent stockouts.
• OSHA certified

Bring in new clients and follow up with current clients for potential events. Provide mock table set up paired with florists and photographers. I was the creative mind behind Disney's Annual Employee Party held at Disneyland for 5 locations throughout the park.

• Updated reports, managed accounts, and generated reports for company database.
• Planned and organized seasonal bridal shows at over 15 venues for potential and current clients.
• Skilled in Outlook, Twitter, Pinterest, Quickbooks, and Access