Sarah Parmenter
Grants Pass,OR
Summary
Experienced Direct Support Professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for reliability, ability to manage multiple priorities, and maintaining accuracy and efficiency. Proven ability to foster a positive, supportive environment.
Overview
2027
2027
years of professional experience
Work History
Direct Support Professional
LifeWave Community Living, LLC
Grants Pass, OR
2024 - Current
- Coordinate and schedule all medical and support appointments for multiple clients, ensuring timely attendance and proper documentation.
- Assist with annual ISP (Individual Support Plan) renewals and ONA (Oregon Needs Assessment) updates, ensuring compliance with state requirements and client safety standards.
- Transport/travel with clients to appointments and actively assist during visits to ensure accurate communication between providers and clients.
- Collaborate with teams to update care plans and implement changes based on evolving client needs.
- Maintain accurate documentation in MITC system, ensuring timely data entry and compliance.
- Monitor deadlines, assessments, and renewal timelines to ensure all documentation remains current.
- Advocate for client needs while balancing regulatory, organizational, and safety standards.
- Manage multiple clients and competing priorities while maintaining organization and attention to detail.
Shift Manager
Wild River
Grants Pass, OR
01.2023 - 01.2024
- Managed nightly financial reconciliation and cash handling with high accuracy and accountability.
- Coordinated and executed large group events and parties, ensuring smooth operations and customer satisfaction.
- Resolved customer concerns professionally and efficiently.
- Supported team operations by delegating tasks and maintaining workflow during high-volume shifts.
Barista
Dutch Bros Coffee
Grants Pass, OR
01.2017 - 01.2022
- Delivered high-level customer service in a fast-paced environment.
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Education
High School Diploma -
Grants Pass High School
Grants Pass, OR2017
Skills
- Project & Appointment Coordination
- Scheduling & Deadline Management
- Documentation & Compliance Support
- MITC System Proficiency
- ISP & ONA Support
- Community integration
- Client Advocacy
- HIPAA compliance
- Conflict resolution
Timeline
Shift Manager
Wild River
01.2023 - 01.2024
Barista
Dutch Bros Coffee
01.2017 - 01.2022
Direct Support Professional
LifeWave Community Living, LLC
2024 - Current
High School Diploma -
Grants Pass High School