Sarah Perez
N. Las Vegas
Summary
Dynamic Assistant Store Leader with over 4 years of experience in managing daily operations and enhancing team performance. Well versed in employee coaching and effective communication, dedicated to driving customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
Work History
Assistant Store Leader
Smith's Food and Drug
N. Las Vegas
10.2022 - Current
- Assisted in managing daily store operations.
- Monitoring safety standards and store regulations.
- Addressed customer inquiries and resolved issues effectively and efficiently.
- Collaborated with management to implement process improvements in the store.
- Coordinated schedules for multiple departments.
E-Commerce Manager
Smith's Food and Drug
N. Las Vegas
10.2016 - 10.2022
- Oversaw daily e-commerce operations, consistently achieving BOH and wait time goals.
- Collaborated with management to identify and resolve emerging issues promptly.
- Enhanced order volume and customer satisfaction by providing knowledgeable and friendly service to resolve issues.
Education
High School Diploma -
Highland High School
Pocatello, ID05-1999
Skills
- Team Leadership
- Effective communication
- Employee Coaching
- Customer Service
- writing effective Schedules
- audits
- expenses
- forecasting
Timeline
Assistant Store Leader
Smith's Food and Drug
10.2022 - Current
E-Commerce Manager
Smith's Food and Drug
10.2016 - 10.2022
High School Diploma -
Highland High School