Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Philips

Hoffman Estates,IL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands.

Overview

2
2
years of professional experience

Work History

Shift Leader

Dairy Queen Grill & Chill
949 N Roselle Rd Hoffman Estates, IL 60169 United
10.2021 - 06.2023
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.

Education

Ombudsman
1900 N Roselle Rd Schaumburg, IL 60195 United Sta
2024

Skills

  • Customer Service Management
  • Training Assistance
  • Sales expertise
  • Cash Handling
  • POS System Operation
  • Flexible Schedule

Timeline

Shift Leader

Dairy Queen Grill & Chill
10.2021 - 06.2023

Ombudsman