SARAH PRESSLEY
Indian Trail,NC
Summary
Dynamic retail professional with extensive experience at Altar'd State, excelling in inventory management and customer engagement. Proven track record in training staff and implementing effective loss prevention strategies. Adept at visual merchandising, enhancing store appeal, and fostering a positive shopping experience through exceptional communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Key Holder
Dollar General
Fairview, NC
10.2024 - 08.2025
- Managed store operations and ensured compliance with company policies.
- Assisted customers with product inquiries and provided excellent service.
- Trained new employees on store procedures and best practices.
- Organized merchandise displays to enhance product visibility and accessibility.
- Operated cash register and processed customer transactions accurately.
- Implemented loss prevention strategies to protect store assets.
- Collaborated with team members to maintain a clean and organized store environment.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
Assistant Manager
Altar'd State
Pineville, North Carolina
06.2023 - 10.2024
- Assisted in training new team members on store policies and procedures.
- Managed inventory levels and ensured product availability on the sales floor.
- Coordinated visual merchandising to create an inviting shopping environment.
- Supported daily operations by overseeing cash handling and register transactions.
- Engaged with customers to provide exceptional service and resolve issues.
- Analyzed sales data to identify trends and inform restocking decisions.
- Maintained cleanliness and organization throughout the store for a pleasant experience.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Team Member
Jersey Mike's Subs
Mint Hill, NC
10.2021 - 05.2023
- Prepared fresh sandwiches and salads according to customer specifications.
- Maintained cleanliness and organization of food preparation areas and dining space.
- Assisted customers with menu selections and ensured timely service delivery.
- Operated cash register, processed transactions, and handled customer payments.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Stocked supplies and ingredients to maintain optimal inventory levels in the kitchen.
- Engaged with customers to promote specials and enhance their dining experience.
Skills
- Store operations
- Cash handling
- Customer engagement
- Visual merchandising
- Inventory management
- Customer relationship management
- Training and development
- Loss prevention strategies
- Problem solving
- Effective communication
- Time management
Timeline
Key Holder
Dollar General
10.2024 - 08.2025
Assistant Manager
Altar'd State
06.2023 - 10.2024
Team Member
Jersey Mike's Subs
10.2021 - 05.2023