Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Ringhausen

Springfield,MO

Summary

Future Nursing Student with an excellent attitude and dedicated work ethic. Organized, efficient and always willing to go the extra mile to meet expectations. Obtained CPR/AED/First Aid certification within the last 90 days.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Crumbl Cookies
07.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.

Customer Service Lead Trainer

Chick-fil-A
06.2020 - 07.2022
  • Provided coaching and mentoring to employees.
  • Trained and mentored new Team Memebers hired to fulfill various roles
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Certified Trainers understand the proper procedures for all tasks a Team Member completes in their given area

Education

BSN - Nursing

Missouri State University
Springfield, MO
12.2027

Skills

  • Performance Improvement
  • Leadership
  • Conflict Resolution
  • Strong communication
  • Positive Attitude
  • Strong with Technology

Certification

CPR/AED/ First Aid Certification- November 8th, 2023

Timeline

Shift Lead

Crumbl Cookies
07.2022 - Current

Customer Service Lead Trainer

Chick-fil-A
06.2020 - 07.2022

BSN - Nursing

Missouri State University

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Sarah Ringhausen