Sarah Robinson
Waukesha,WI
Summary
Customer-focused professional with experience in retail sales, lab support, and animal care, known for strong communication, problem solving, and teamwork.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Retail Sales Associate
Friends Of Nature
Genesee Depot, Wisconsin
01.2021 - Current
- Answered customer questions and helped locate merchandise.
- Resolved customer complaints in professional manner.
- Suggested items based on product knowledge and client needs.
- Stayed calm and used problem-solving and interpersonal skills to settle conflicts.
- Restocked shelves with Friends of Nature merchandise and seasonal displays.
- Processed returns, exchanges, and customer concerns with care.
- Kept sales floor and checkout area clean and organized.
- Supported team with inventory counts and backroom organization.
- Greeted customers and helped find requested items, supporting satisfaction and retention.
- Completed transactions efficiently while delivering strong customer service.
Equine Caretaker
BSF 4 Gait Stables
Waukesha, Wisconsin
06.2016 - Current
- Cared for horses at boarding stables through daily feeding and watering routines.
- Groomed horses, maintaining coats, hooves, and tack for riding readiness.
- Cleaned stalls, aisles, and paddocks to support safe stable conditions.
- Monitored horse behavior, reporting illness, injury, or stress signs promptly.
- Turned horses out and brought them in according to stable schedules.
- Provided emotional support to nervous or anxious animals during stressful situations.
- Assisted veterinarians in administering medical treatments to horses.
- Familiarized new horses with their surroundings and environment through handling techniques.
- Maintained accurate records of medication administered to each horse including name of drug administered along with dosage amounts given at what times.
Lab Technician
LBC Optics
New Berlin, Wisconsin
10.2024 - 10.2026
- Inspected optical components for LBC Optics using measuring tools.
- Calibrated laboratory equipment to support accurate optical testing.
- Cleaned workstations and maintained controlled laboratory conditions.
- Followed safety procedures when handling glass and chemical materials.
- Organized materials and supplies for daily laboratory operations.
- Performed calibration checks and troubleshooting to keep laboratory equipment working properly.
- Reviewed experimental data to identify potential lab errors and correct mistakes.
- Coordinated shipping and logistics for laboratory orders.
- Provided customer service to optical centers by assisting with order inquiries and resolving issues.
- Communicated with optical centers to address customer needs and support efficient order processing.
Education
Some College (No Degree) - Veterinary Technician
Gateway Technical College
Kenosha, WISkills
- Cash handling
- Customer service
- Product knowledge
- Problem solving
- Verbal communication
- Customer assistance
- Teamwork
- Veterinary assisting
- Medication administration
- Animal care
- Order processing
Certification
- CPR Certified
Timeline
Lab Technician
LBC Optics
10.2024 - 10.2026
Retail Sales Associate
Friends Of Nature
01.2021 - Current
Equine Caretaker
BSF 4 Gait Stables
06.2016 - Current
Some College (No Degree) - Veterinary Technician
Gateway Technical College